At a Glance
- Tasks: Engage with customers, understand their needs, and provide top-notch service.
- Company: Join a government client focused on community and environmental impact.
- Benefits: Competitive salary, office-based work with flexible options post-training.
- Other info: Opportunity for long-term contract until 2027 with career growth.
- Why this job: Make a difference by helping customers while developing valuable skills.
- Qualifications: Good literacy and numeracy; interest in the environment is a plus.
Salary: £To be confirmed on application (our client has asked for this not to be advertised).
Location: Lichfield - expectation to attend office 5 days per week at the beginning and 2 days per week once trained. CANDIDATE MUST LIVE CLOSE TO THE OFFICE.
Contracting Authority: Government Client
Contract Length: Until 31/03/27
Clearance: BPSS
SKILLS
PLEASE NOTE, CANDIDATES WITH EXPERIENCE/AN INTEREST/QUALIFICATIONS IN THE ‘ENVIRONMENT’ WILL BE AT AN ADVANTAGE
- Good level of literacy and numeracy required.
- Required to build relationships based on understanding customers’ needs and providing the service required.
- Required to use standard IT packages efficiently to deliver work and able to learn specialised systems as required.
Our dedicated team would be pleased to discuss in more detail how we may be able to help
We think you need these skills to ace Customer Engagement Administrator – 15007
Customer Relationship Management
Understanding Customer Needs
Service Delivery
Literacy
Numeracy
IT Proficiency
Learning New Systems
