At a Glance
- Tasks: Lead and develop Manchester City's Football Education programmes across the UK.
- Company: Join the world’s leading football club operator, City Football Group.
- Benefits: Enjoy 26 days annual leave, private healthcare, and a range of lifestyle perks.
- Other info: Inclusive environment with opportunities for personal growth and career development.
- Why this job: Shape high-quality football experiences and make a real impact in the community.
- Qualifications: UEFA B Licence or working towards it, with experience in football programme delivery.
The predicted salary is between 40000 - 41000 £ per year.
Based in Manchester, this permanent full-time role leads the operational delivery and ongoing development of Manchester City’s direct-to-consumer Football Education programmes across the UK. You will play an important role in shaping high-quality football experiences across coaching programmes, trips and tours, while supporting operational excellence, stakeholder engagement and long‑term programme growth.
Founded in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with teams across the globe connected by a shared belief in doing things differently. Alongside our clubs, we invest in football‑related businesses and build partnerships that help the game, and the communities around it, thrive. Everything we do is guided by our purpose: empowering better lives through football.
Within our Football Education team, we deliver programmes that bring Manchester City’s coaching philosophy and methodology to life across a range of football environments. Our UK programmes create engaging opportunities for players and families while supporting player development, participation and high‑quality football experiences.
The Role
You will lead the coordination and delivery of Manchester City’s direct‑to‑consumer Football Education programmes across the UK, helping to ensure registrations, scheduling, operations and programme delivery are managed effectively across a range of coaching environments. Working closely with internal teams and external stakeholders, you will support operational planning, communication and programme delivery across Young Player Development Programmes, Goalkeeping, Holiday Programmes, Move to Play initiatives and trips and tours.
Alongside operational delivery, you will support programme growth and continuous improvement activity, helping to identify opportunities to enhance customer experience, operational efficiency and product development across Football Education programmes. You will also support outbound trips and tours, ensuring experiences are delivered professionally and aligned to programme objectives and operational standards. You will also contribute to football delivery and quality assurance activity across the wider Football Education team, supporting on‑pitch sessions in the UK and internationally where required.
Through your organisation, communication and collaborative approach, you will help create engaging, safe and high‑quality football experiences that reflect the standards and philosophy of Manchester City.
What You’ll Bring
- UEFA B Licence or working towards
- Experience delivering and coordinating football programmes
- Understanding of football development environments and coaching delivery
- Ability to manage operational activity and multiple priorities effectively
- Clear and effective communication skills across a range of stakeholders
- Collaborative and organised approach within football and operational environments
Why Choose Us
Working at City Football Group means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work. As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance. You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.
Equal Opportunities
City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability – physical or hidden, sexual orientation, veteran status, religious belief or any other characteristics protected by law. We strive to provide a fully inclusive and accessible recruitment process. We encourage all applicants to reach out if they require any support or accommodations to enable them to thrive throughout our recruitment process. Please contact Hiring@cityfootball.com.
Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
UK Program Manager (Head Coach) – Manchester City Football Education employer: Comunidadlift
At City Football Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. Based in Manchester, our commitment to employee wellbeing is reflected in our generous benefits package, including 26 days of annual leave, private healthcare, and opportunities for professional development within the dynamic world of football education. Join us to make a meaningful impact while enjoying a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land UK Program Manager (Head Coach) – Manchester City Football Education
✨Get Involved in Local Sports Communities
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We think you need these skills to ace UK Program Manager (Head Coach) – Manchester City Football Education
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Comunidadlift aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Comunidadlift
✨Highlight Your Passion for Sports
When chatting with Comunidadlift, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
