At a Glance
- Tasks: Support the sales team by ensuring contract accuracy and resolving issues.
- Company: Join Utility Bidder, a leader in energy consultancy focused on customer satisfaction.
- Benefits: Enjoy a £24,000 salary, 33 days holiday, and ongoing training opportunities.
- Other info: This is an entry-level, full-time role based in Leicester.
- Why this job: Be part of a dynamic team that values collaboration and personal growth.
- Qualifications: Strong admin skills and a positive attitude are essential; sales experience is a plus.
The predicted salary is between 19200 - 28800 £ per year.
4 days ago Be among the first 25 applicants
About Us
Utility Bidder is at the forefront of the energy consultancy industry, specialising in assisting businesses to secure optimal energy contracts while promoting energy efficiency. With a strong commitment to customer satisfaction, we have successfully helped thousands of clients reduce their energy costs.
About Us
Utility Bidder is at the forefront of the energy consultancy industry, specialising in assisting businesses to secure optimal energy contracts while promoting energy efficiency. With a strong commitment to customer satisfaction, we have successfully helped thousands of clients reduce their energy costs.
We are currently looking for a Sales Support Administrator to join our team in Leicester. This role is essential in maintaining our high standards of customer care.
Job Responsibilities
- Provide quality control on all contract submissions that come through from our internal sales team or our external partners this will involve verifying information on a written document.
- Repair contract errors on the sales teams/external partners behalf where possible this may involve customer contact.
- Assist the sales team/external partners with resolving any contract issues where required.
- Liaise with suppliers either written or verbally to resolve any issues with contract submissions.
- Ensure that we receive correspondence from the suppliers that the submission has either been accepted or rejected.
- To proactively resolve any supplier rejections, track queries and monitor feedback.
- Maintain up to date knowledge of both internal processing criteria and suppliers criteria.
- Continually seek out new ideas and process improvement opportunities.
- Contribute to and maintain Departmental performance measures.
Requirements
- Youll have above average administration skills and ideally, you\’ll have worked in a high volume, sales focused environment.
- Youll pay attention to the detail, and youll care about getting things right the first time. Youre reliable and able to deliver to tight deadlines.
- A strong collaborator, able to build strong relationships across the business with a focus on developing a one team approach.
- Have a can-do attitude and be able to step up to the challenges of working in a fast paced, dynamic, and developing organisation.
- Be an excellent communicator, bringing your personality to work and interacting with people on a human level.
- Motivation and a positive attitude are key to this role.
- Know your way around a computer and be comfortable with new solutions that could enhance our ways of working.
- Initiative and a desire to learn & grow with the business.
- Analytical and data driven – the ability to take data and info, translate into insight and drive decision making.
Benefits
- Base salary £24,000 per annum (37.5 hours per week)
- Ongoing training and development including extensive 1:1 coaching and group sessions.
- 33 days holiday (inc bank holidays) with the opportunity to buy & sell holidays.
- Paid birthday leave.
- Employee Assistance Programme with 24/7 access to a Remote GP
- Cycle to Work Scheme & Tech Scheme
- Pension Scheme
- Life assurance cover
Utility Bidder is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, race, marital status, medical history, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.
Utility Bidder Recruitment Agency Policy
Utility Bidder has a commitment to building relationships directly with candidates for our employment opportunities, as such we do not accept speculative CVs from recruitment agencies.
Where agencies are required, we will work with our preferred agencies to source candidates for specific vacancies and will only pay agency fees where we have a documented agreement in place and an agency has been appointed by a member of the Utility Bidder People Team.
We do not pay agency fees where speculative or unsolicited CVs are submitted to Utility Bidder by any means other than through our recruitment portal.
Where CVs are submitted without instruction from the Utility Bidder People Team, Utility Bidder reserves the right to contact and work with these candidates directly without payment of agency fees.
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Sales Support Administrator employer: Comunidade Intermunicipal da Região de Aveiro
Contact Detail:
Comunidade Intermunicipal da Região de Aveiro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the energy consultancy industry. Understanding the basics of energy contracts and efficiency can give you an edge in conversations during interviews, showing your genuine interest in the field.
✨Tip Number 2
Network with current or former employees of Utility Bidder on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your administrative skills, especially in high-volume environments. Consider practising data entry or contract management tasks to demonstrate your proficiency and attention to detail during the interview process.
✨Tip Number 4
Prepare examples of how you've successfully collaborated with teams in the past. Since this role requires strong relationship-building skills, having specific instances ready will help you illustrate your ability to work well with others.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration skills and experience in a sales-focused environment. Emphasise your attention to detail and ability to meet tight deadlines, as these are crucial for the Sales Support Administrator role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully resolved issues in previous roles, showcasing your problem-solving skills and collaborative nature.
Highlight Relevant Skills: Clearly outline your communication skills and ability to build relationships across teams. Mention any experience you have with data analysis and how you've used insights to drive decision-making in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail and professionalism, which is essential for the Sales Support Administrator position.
How to prepare for a job interview at Comunidade Intermunicipal da Região de Aveiro
✨Showcase Your Attention to Detail
As a Sales Support Administrator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where you successfully identified and corrected errors in documentation or processes.
✨Demonstrate Your Communication Skills
This role requires excellent communication, both written and verbal. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated with team members or clients in the past.
✨Highlight Your Problem-Solving Abilities
Utility Bidder values proactive problem solvers. Think of specific instances where you resolved issues or improved processes, especially in a fast-paced environment, and be ready to share these during your interview.
✨Express Your Willingness to Learn
The company is looking for someone who is eager to grow and adapt. Share your enthusiasm for learning new systems and processes, and mention any relevant training or development you've pursued in the past.