At a Glance
- Tasks: Support IT systems and projects in a dynamic manufacturing environment.
- Company: Join a forward-thinking company at the intersection of IT and engineering.
- Benefits: Competitive salary, full training, and opportunities for career growth.
- Other info: Perfect for recent college leavers eager to learn and grow.
- Why this job: Kickstart your tech career with hands-on experience in cutting-edge technology.
- Qualifications: Interest in IT and technology; no prior experience required.
Salary: £32,000 per annum
Working Hours: 40 hours per week, Monday to Friday, 8:00am – 4:30pm (30-minute lunch break).
Working Arrangement: Full-time, site-based role, with flexibility required to support planned system changes, project implementations and occasional out-of-hours or weekend work.
The Opportunity
We are looking for an enthusiastic IT & Engineering Systems Technician to join our team in a newly created position. This is an excellent opportunity for someone looking to build a career at the intersection of IT, engineering and manufacturing technology. You will become the internal go-to person for the business's ERP system while supporting a range of IT and technical projects across the manufacturing site. The role will involve supporting software, hardware and shop-floor technology, including ERP systems, vision inspection equipment, robotics, automated systems and data reporting tools. You will also act as the link between internal business teams and external IT support providers, helping to resolve technical issues, coordinate improvements and deliver new projects. This position would particularly suit someone with a genuine interest in IT, computer systems and engineering technology. Previous industry experience is not essential, and applications from recent college leavers are encouraged.
Key Responsibilities
- Act as the internal point of contact for the Synchro ERP system, supporting users, maintaining data accuracy and liaising with the software provider.
- Support the installation, configuration and maintenance of IT hardware, software and shop-floor devices.
- Support the Keyence vision inspection system, including basic configuration, troubleshooting and its wider implementation across the business.
- Provide first-line technical support for shop-floor PCs, scanners and network connectivity.
- Support connectivity between manufacturing equipment, site networks and business IT systems, helping integrate production data into systems such as Synchro ERP and Power BI.
- Assist with automation projects, including robot programming and supporting the maintenance team with the implementation of automated systems.
- Install and maintain shop-floor display screens, ensuring production information and quality documentation are accessible and up to date.
- Support the introduction of Power BI by developing dashboards and reports to improve business reporting.
- Liaise with external IT support providers, resolving issues internally where possible and coordinating technical support when required.
- Lead and deliver allocated IT and engineering systems projects, keeping relevant stakeholders updated on progress.
- Maintain accurate technical documentation covering systems, configurations and network infrastructure.
Skills & Experience
The ideal candidate will have:
- Good general IT knowledge and a genuine interest in computer systems, networks and technology.
- A logical and methodical approach to problem-solving and fault-finding.
- Good communication and organisational skills, with the ability to manage and prioritise multiple tasks.
- The ability to work independently, use initiative and a willingness to learn new systems and technologies.
The following would be advantageous but are not essential:
- A qualification in IT, Computer Science, Electronics or Engineering.
- Knowledge of ERP systems, computer networks, hardware or software support.
- An interest in industrial technology, automation, robotics or manufacturing systems.
- Exposure to Power BI, PLC connectivity, vision inspection systems or programming.
Full training and development will be provided, making this an excellent opportunity for a recent college leaver or someone looking to move into a technical IT and engineering career.
Additional Responsibilities
- Work safely around machinery, electrical panels and IT equipment, ensuring the correct PPE is worn.
- Follow company procedures, work instructions, health and safety requirements and manual handling guidance.
- Maintain good housekeeping standards and ensure equipment and systems are kept in safe working condition.
- Report IT faults, equipment concerns and potential operational issues promptly.
- Identify opportunities to improve productivity, efficiency and processes through the use of technology.
Key Performance Indicators
Success in the role will be measured against:
- Timely completion of allocated IT and technical projects.
- Effective support and improved resolution times for ERP-related queries.
- Successful introduction and adoption of Power BI dashboards across key departments.
- Reliability and uptime of shop-floor display and vision inspection systems.
- Progress with the wider implementation of Keyence vision inspection technology and contribution to automation and robotics projects.
The Ideal Candidate
We are looking for someone who is enthusiastic about technology, enjoys problem-solving and is keen to develop their skills within a manufacturing and engineering environment. You do not need to be an experienced IT technician or engineer. We are particularly interested in candidates with a relevant college qualification, an interest in computers and technology, and the motivation to learn and develop. This is a fantastic opportunity to gain hands-on experience across IT infrastructure, ERP systems, manufacturing technology, automation and engineering projects, with the potential to develop into a specialist industrial IT role. If you are passionate about technology and looking to build a career within IT and engineering, we would love to hear from you.
It Technician in Stourbridge employer: Comton Group
Join a dynamic and supportive team at our established manufacturing business in West Bromwich, where we prioritise employee growth and development. As a Graduate Sales Coordinator, you'll benefit from a collaborative work culture that encourages innovation and offers opportunities for career progression. With a competitive salary and the flexibility of working from home after probation, this role is perfect for ambitious graduates eager to make a meaningful impact in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land It Technician in Stourbridge
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Comton Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Comton Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Comton Group!
✨Direct Apply to Comton Group
Let's not forget to apply directly through the Comton Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace It Technician in Stourbridge
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Comton Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Comton Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Comton Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
