Sales & Purchasing Administrator

Job Title: Sales & Purchasing Administrator

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Reports To: Purchasing and Supply Manager
Department: Office
Hours: 36 hours per week – MONDAY TO THURSDAY

General Description

The Sales & Purchasing Administrator is responsible for coordinating customer orders and supporting purchasing activities across the business. This role ensures accurate order processing, effective supplier communication, and timely delivery of materials to meet production and customer requirements.

Key Responsibilities

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Facilitate, validate, and input all customer orders and schedules into the Sage 50 system.

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Issue order acknowledgements and monitor progress through production to final delivery.

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Support all departments with direct purchasing, including supplier identification.

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Initiate and manage quotation processes for assigned suppliers and commodities, establishing costs, batch sizes, and lead times.

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Raise and issue purchase orders on Sage 50, track schedules, confirm delivery dates, and communicate status updates.

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Investigate and resolve delivery and invoice queries.

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Respond to supplier queries raised by internal departments.

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Proactively expedite non-production and new project materials to support production plans and customer requirements.

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Run Sage 50 purchasing reports, analyse data, and take appropriate action, communicating changes where necessary.

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Complete ad-hoc administrative duties, including year-end stock takes, to support the Purchasing and Supply Manager.

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Comply with the requirements of the Integrated Management System (IMS), including ISO 9001:2015 and ISO 45001:2018 standards.

Skills, Experience & Requirements

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Proven, full working experience and knowledge of Sage 50.

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Experience in sales and purchasing administration.

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Experience working with suppliers and procuring materials, goods, or services.

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Strong customer focus with excellent attention to detail and accuracy.

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Well organised, confident team player, and quick to learn new skills.

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Excellent communication skills and strong data entry ability.

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Proficient in MS Office applications, particularly Outlook and Excel. xiskglj

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Good written and verbal English communication skills.

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Self-motivated with a strong sense of urgency and ability to follow tasks through to completion