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For Companies At a Glance
- Tasks: Process customer orders and provide exceptional service in a dynamic environment.
- Company: Join a well-established manufacturing organisation in Warrington.
- Benefits: Competitive salary, supportive team, and clear progression pathways.
- Why this job: Be part of a growing business and make a real impact on customer satisfaction.
- Qualifications: 2 years in customer service or operations with strong communication skills.
- Other info: Gain valuable experience in a reputable manufacturing company.
We are recruiting for a Customer Service / Operations Coordinator to join a well-established manufacturing organisation based in Warrington. Metals exposure is desirable but crucially the sales order process for a manufacturer is required for this role. The company specialises in providing high-quality engineered products to a wide range of industrial and commercial clients. This is an excellent opportunity to join a stable, growing business with clear progression opportunities.
Key Responsibilities:
- Process customer orders accurately and efficiently from start to finish
- Act as a key point of contact for customer enquiries, ensuring exceptional service
- Work closely with internal teams including purchasing, warehouse, production, and sales
- Maintain documentation and support scheduling or operational planning
- Handle general administrative tasks to ensure smooth day-to-day operations
What We’re Looking For:
- At least 2 years’ experience in customer service, operations, or a similar role
- Strong communication skills and the ability to build strong working relationships
- Excellent organisational skills with high attention to detail
- A proactive, problem-solving approach
- Ability to work effectively within a fast-paced environment
What’s on Offer:
- Competitive salary of £30,000
- Supportive and collaborative team environment
- Clear development and progression pathways
- Opportunity to gain experience within a reputable and growing manufacturing business
How to Apply:
Please submit your CV, and we will be in touch to discuss the next steps.
Internal Sales employer: Comton Group
Contact Detail:
Comton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Internal Sales role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their sales order process and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! Since this role involves being a key point of contact for customer enquiries, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or record yourself to improve.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and operations. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Showcase Your Skills: Don’t just list your previous roles; explain how your skills match what we’re looking for. If you’ve got experience with sales order processes, make it shine!
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get back to you quickly about the next steps!
How to prepare for a job interview at Comton Group
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, services, and the industries they serve. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Master the Sales Order Process
Since the role involves processing customer orders, brush up on your knowledge of the sales order process specific to manufacturing. Be ready to discuss your previous experiences and how you've successfully managed similar tasks in the past.
✨Show Off Your Communication Skills
As a key point of contact for customer enquiries, strong communication is essential. Prepare examples of how you've built relationships with customers or resolved issues in previous roles. This will demonstrate your ability to provide exceptional service.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you handle challenges. Think of specific situations where you had to use your problem-solving skills, especially in a fast-paced environment. This will highlight your proactive approach and ability to think on your feet.
