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For Companies At a Glance
- Tasks: Prepare quotes, process orders, and liaise with teams to ensure customer satisfaction.
- Company: Dynamic company in Birmingham with a focus on customer service excellence.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Fast-paced role with a chance to build lasting relationships and develop your career.
- Why this job: Join a vibrant team and enhance your skills while helping customers across Europe.
- Qualifications: Fluent in French, strong IT skills, and previous customer service experience.
The predicted salary is between 33000 - 37000 £ per year.
Overview
Commercial Representative (French Speaking)
Location: Witton, Birmingham
Working Hours: 08:30am – 4:30pm (Monday – Friday)
Salary: £33,000 – £37,000 per annum
Responsibilities
- Prepare and issue daily quotations to customers, tracking progress and following up where required
- Review and process purchase orders, ensuring compliance and accurate data entry in SAP
- Maintain up-to-date quote and order registers, reporting regularly on performance metrics
- Liaise with planning and operations teams to confirm inventory, lead times and material availability
- Support the administration of product pricing agreements and company price lists across the UK and Europe
- Provide regular communication with customers via phone, Teams and email
- Assist with demand planning and product management activities in Excel
What We\’re Looking For
- Previous experience in a customer-facing or sales support/quoting role
- Strong IT skills (Excel and MS Office essential; SAP experience an advantage)
- Highly organised with excellent attention to detail
- Strong communication skills (written and verbal) with a professional manner
- Ability to manage multiple priorities in a fast-paced environment
- Fluent in French (essential). German language skills would be a bonus
Personal Attributes
- Resilient and results-driven with a proactive attitude
- Personable, approachable, and able to build strong working relationships
- Self-motivated, with the ability to work independently as well as part of a team
- Honest, reliable, and committed to high standards of professionalism
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French Speaking Customer Service employer: Comton Group
Contact Detail:
Comton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Customer Service
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your French! Since this role requires fluency, brush up on your language skills. Try having mock conversations or even role-playing customer service scenarios to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at StudySmarter and ready to take the next step in your career.
We think you need these skills to ace French Speaking Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales support. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our French Speaking Customer Service role. Be personable and let your passion for the position come through.
Show Off Your IT Skills: Since strong IT skills are essential, mention your proficiency in Excel and MS Office. If you’ve got experience with SAP, make sure to highlight that too – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Comton Group
✨Brush Up on Your French
Since the role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even conduct mock interviews in French to boost your confidence and fluency.
✨Know Your Tech
Familiarise yourself with Excel, MS Office, and SAP, as these are crucial for the job. Be prepared to discuss your experience with these tools and how you've used them in previous roles to manage data and support customer service.
✨Show Off Your Organisational Skills
The job demands excellent organisational abilities. Think of examples from your past where you successfully managed multiple priorities or maintained accurate records. Be ready to share these stories during the interview.
✨Communicate Like a Pro
Strong communication skills are key for this position. Practice articulating your thoughts clearly and professionally. You might even want to prepare a few questions to ask the interviewer, showing your interest and engagement.