Remote AWS Support Engineer – Cloud Ops & Incidents

Remote AWS Support Engineer – Cloud Ops & Incidents

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support clients' AWS environments and manage incidents with a proactive approach.
  • Company: Join Rebura, part of Westcon-Comstor, in a dynamic tech environment.
  • Benefits: Enjoy remote work flexibility and opportunities for professional growth.
  • Other info: Collaborative team culture with occasional meetings in London.
  • Why this job: Make a real impact by improving cloud services and supporting innovative clients.
  • Qualifications: Familiarity with AWS, IaC tools like Terraform, and basic scripting skills.

The predicted salary is between 63000 - 77000 £ per year.

Rebura, part of Westcon-Comstor, seeks an AWS Support Engineer to join our Cloud Data Support team.

You will support clients’ AWS environments, manage incidents and requests, and help with onboarding and service improvements.

Some remote work is possible, with occasional meetings in London.

A proactive, collaborative mindset is essential.

The role requires familiarity with AWS services, Ia C tools such as Terraform or Cloud Formation, and scripting basics for automation.

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Remote AWS Support Engineer – Cloud Ops & Incidents employer: Comstor Europe

Rebura is an exceptional employer that offers a dynamic and supportive work culture, perfect for those looking to make a significant impact in the cloud marketing space. With a competitive salary, generous benefits including 25 days holiday and BUPA healthcare, and opportunities for professional growth within a hybrid working environment, employees are empowered to thrive while contributing to innovative AWS consulting services. Join us in London and be part of a forward-thinking team that values creativity and collaboration.

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Contact Details:

Comstor Europe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote AWS Support Engineer – Cloud Ops & Incidents

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Comstor Europe values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Comstor Europe might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Comstor Europe!

Direct Apply to Comstor Europe

Let's not forget to apply directly through the Comstor Europe website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Remote AWS Support Engineer – Cloud Ops & Incidents

AWS Services
Incident Management
Client Support
Onboarding
Service Improvement
Terraform
CloudFormation

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Comstor Europe.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Comstor Europe. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Comstor Europe

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.