At a Glance
- Tasks: Lead a customs team and oversee UK import/export operations for seamless clearance.
- Company: Join a stable, growing international logistics platform with a professional team.
- Benefits: Competitive salary, annual performance bonus, pension scheme, and generous leave.
- Other info: Dynamic role based near London Heathrow Airport with excellent growth opportunities.
- Why this job: Make an impact in a fast-paced environment while developing your career in logistics.
- Qualifications: 3+ years in customs brokerage, fluent in Mandarin and English, strong team management skills.
The predicted salary is between 40000 - 50000 £ per year.
Customs Brokerage Supervisor (Bilingual Mandarin)
Location
London, UK
Employment Type
Full-Time, Permanent
Salary
Industry
Transportation, Logistics, Supply Chain and Storage
Key Responsibilities
- Oversee daily UK import and export customs clearance operations to ensure efficient and compliant processes.
- Lead and manage the customs team, allocate daily tasks effectively, and elevate overall team productivity and service quality.
- Review customs entry documentation to ensure data accuracy and compliance with HMRC and relevant regulatory requirements.
- Manage customs inspections, holds, clearance exceptions, and resolve issues by communicating promptly with clients, HMRC, and related authorities.
- Guide the team in resolving complex customs issues and continuously optimize operational workflows and standard procedures.
- Maintain smooth communication and collaboration with clients, warehouse, transportation teams, and overseas agents to ensure seamless clearance.
- Monitor UK customs policies and regulatory changes to ensure ongoing company compliance.
Requirements
- Basic Requirements
- Chinese speaking/background with legal entitlement to work in the UK.
- Fluent in Mandarin and proficient in English as a working language (capable of communicating effectively with clients and HMRC) due to the nature of the role involving frequent communication with Mandarin-speaking clients or partners.
- On-site position based near London Heathrow Airport.
- Work Experience
- 3+ years of experience in UK customs brokerage or international logistics customs operations.
- Proven team management experience with a track record of leading a customs team in daily operations.
- Experience in air freight, freight forwarding, express courier, or cross-border logistics is preferred.
- Professional Competencies
- Familiar with UK import/export clearance processes and HMRC regulations.
- Proficient in using
CDS (Customs Declaration Service) and associated declaration systems.
- Solid understanding of HS Codes, Import VAT, Customs Duties, Rules of Origin, and compliance standards.
- Ability to independently handle customs inspections, clearance exceptions, and customer complaints.
- Strong risk identification ability and compliance awareness.
- Core Competencies
- Strong sense of responsibility, detail-oriented, rigorous, and highly execution-focused.
- Excellent team management, communication, coordination, and customer service skills.
- Adaptable to a fast-paced logistics environment with strong stress management and problem-solving skills.
What We Offer
- Competitive Compensation: Base Salary £40,000 – £50,000 per annum (commensurate with experience)
- Bonus: Annual Performance Bonus (Discretionary / Performance-based, non-guaranteed)
- Benefits: Statutory Pension scheme & 20 days paid annual leave + 8 UK bank holidays
- Growth: Strong career development opportunities and training
- Platform: A stable, growing international logistics platform with a professional team
Customs Brokerage Supervisor (Bilingual Mandarin) in City of London employer: Comrise
As a Customs Brokerage Supervisor at our London-based company, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive compensation, a discretionary performance bonus, and a comprehensive benefits package, including a statutory pension scheme and generous annual leave. Our commitment to fostering a collaborative environment ensures that you will thrive while managing a dedicated team in the fast-paced logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Brokerage Supervisor (Bilingual Mandarin) in City of London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Comrise and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Comrise!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Comrise keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customs Brokerage Supervisor (Bilingual Mandarin) in City of London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Comrise:This is your chance to really connect with the team at Comrise. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Comrise
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Comrise.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Comrise that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Comrise. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
