At a Glance
- Tasks: Manage and enhance a global travel programme, ensuring excellent service and sustainability.
- Company: Join Computershare, a global leader in financial administration with a supportive culture.
- Benefits: Enjoy flexible work, health rewards, share purchase options, and recognition awards.
- Other info: Be part of a close-knit community with opportunities for growth and development.
- Why this job: Take ownership of a significant programme and drive meaningful change across the business.
- Qualifications: Experience in corporate travel management and strong stakeholder relationship skills required.
The predicted salary is between 54000 - 66000 £ per year.
Location: Bristol (Hybrid) In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week.
We give you a world of potential. At Computershare, we're committed to creating better outcomes for our clients, employees and the wider communities we serve. As our Travel Manager, you'll take ownership of a global travel programme, driving improvements in traveller experience, supplier performance, sustainability and cost effectiveness across the organisation. This is a high-profile role within our Global Procurement Centre of Excellence, giving you the autonomy to shape strategy, lead key initiatives and build strong partnerships with stakeholders across the business. You'll join a supportive and collaborative team where you'll be empowered to make decisions, challenge the status quo and continuously improve how we operate.
A role you will love. As Travel Manager, you'll be responsible for the day-to-day management and strategic development of Computershare's global travel programme. Acting as the organisation's travel subject matter expert, you'll oversee our Travel Management Company relationship, booking and expense technology platforms, and supplier programmes, ensuring they deliver an excellent service to employees worldwide. You'll lead key initiatives, including supplier reviews, contract management and programme enhancements, helping to shape how travel is managed across the organisation. This role offers significant autonomy and visibility, giving you the opportunity to influence senior stakeholders, drive improvements and deliver a seamless travel experience for employees globally.
- Managing the relationship, performance and governance of our Travel Management Company (TMC), FCM Travel, ensuring service levels are delivered and challenging performance where required.
- Overseeing travel technology platforms, including Concur and online booking tools.
- Managing hotel programmes, preferred travel suppliers and associated contracts.
- Producing travel, spend and sustainability reporting, including carbon emissions data.
- Driving policy compliance and global travel initiatives.
- Partnering with global functional teams to deliver travel programme improvements.
Working closely with senior stakeholders, executive assistants, internal teams and external partners, you'll act as a key point of contact for travel-related matters across the organisation. You'll help drive continuous improvement across the travel programme, resolve complex travel challenges and ensure employees receive a seamless travel experience while supporting our sustainability objectives.
What will you bring to the role? We're looking for an experienced corporate travel professional with strong commercial awareness, excellent stakeholder management skills and a passion for delivering high-quality travel services. You'll have a solid understanding of corporate travel operations and be comfortable managing supplier relationships, challenging service providers where needed and balancing business objectives with traveller needs. You'll also be confident working independently, managing multiple priorities and building strong relationships across a global organisation.
- Experience managing corporate travel programmes and supplier relationships within a global organisation.
- Strong knowledge of Travel Management Companies and the wider travel industry.
- Experience using travel booking and expense management platforms, ideally Concur.
- Knowledge of hotel programme management, supplier negotiations and contract governance.
- Experience producing and analysing travel, spend and sustainability reports.
- Strong problem-solving, communication and relationship-building skills.
- The ability to manage sensitive and time-critical travel issues with professionalism and urgency.
- Experience working with senior stakeholders and cross-functional teams.
Desirable experience includes:
- Financial services or other regulated industry experience.
- Experience delivering global travel programme implementations or transformations.
- Knowledge of travel sustainability initiatives and carbon emissions reporting.
This is an exciting opportunity to take ownership of a significant global programme and drive meaningful change across the business. You'll have the autonomy to influence strategy, lead key initiatives and make decisions that directly impact the employee experience. Joining a supportive and collaborative Centre of Excellence team, you'll be empowered to drive change, take ownership of key decisions and continuously improve how we operate.
Rewards designed for you:
- Flexible work to help you find the best balance between work and lifestyle.
- Health and wellbeing rewards that can be tailored to support you and your family.
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future.
Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare.
A company to be proud of. We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture. We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all.
For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end-to-end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.
Travel Manager in Bristol employer: Computershare
Computershare is an exceptional employer, offering a flexible work culture that allows you to balance your professional and personal life while working in the vibrant city of Edinburgh. With a strong focus on employee growth, you will have access to tailored health and wellbeing rewards, opportunities for career advancement, and a supportive community of experienced colleagues dedicated to helping you succeed. Join us to be part of a global financial administration company that values innovation and collaboration, ensuring that your contributions make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Manager in Bristol
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Computershare who are looking for fresh talent for roles like Travel Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Computershare and give you a leg up for your Travel Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Manager in Bristol
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Manager role at Computershare.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Manager position at Computershare.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Computershare.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Computershare's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Manager.
How to prepare for a job interview at Computershare
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Computershare.