Solutions Architect - Technology Operations

Solutions Architect – Technology Operations

Join to apply for the Solutions Architect – Technology Operations role at Computershare UK

Solutions Architect – Technology Operations

2 days ago Be among the first 25 applicants

Join to apply for the Solutions Architect – Technology Operations role at Computershare UK

Location: Bristol
In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

Job Description
Location: Bristol
In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Computershare have a very exciting opportunity for a Solutions Architect to join our team in Bristol.
Role
Why is this role exciting when there are so many other Architecture positions in the market? Well, there are a few things that make this role stand out:

• You will be working within a global department reporting directly to our new Chief Architect.
• We offer continuous training and development opportunities.
• Our Issuer Services team is currently undergoing a business wide digital transformation, so it’s truly an exciting time to join.

Interested? Keep on reading to find out a bit more about what you’ll be doing, and the type of person that we’re looking for.
A role you will love
As one of our Solutions Architects, be responsible for designing and overseeing scalable, integrated technology architectures that enhance customer engagement across voice and digital channels.
Within this role, you will be collaborating with cross functional teams both within technology and the wider business to ensure operational efficiency.
Some Key Responsibilities Include

• Defining technical roadmaps, guiding platform integration (IVR, WFM, omnichannel routing).
• Understanding organisational objectives and external drivers, for example, legislation or financial constraints.
• Working with others to develop business and technical strategies.
• Building excellent relationships with senior stakeholders across multiple business or technical areas in the organisation.
• Providing solution design and architecture delivery.
• Collaborate across business and technical teams to ensure smooth, compliant integrations that deliver strategic value.

What will you bring to the role?
As you’ve probably gathered by now, we are looking for somebody with a real passion for Architecture & Technology and will have the ability provide excellent architectural direction to our teams.
With this role being a key part of our Architecture team, you will be experienced in managing and building excellent stakeholder relationships with people at all levels.
Other Key Skills Required For The Role Include

• Significant experience in a Solutions Architect role.
• Experience in Cloud Architecture, Data Integration & security.
• Good understanding of Data Architecture and implementation patterns.
• Demonstrable experience in working closely with delivery teams providing design and delivery assurance.
• Excellent knowledge & experience in using TOGAF.
• Experience in Cloud Technologies (Azure).
• A deep expertise in call centre solutions, particularly Genesys and customer communications platforms.

If this sounds like just the role you’ve been looking for, be sure to apply today!
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
About Us
A company to be proud of
We\’re a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
About The Team
Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We\’re a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

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