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For Companies At a Glance
- Tasks: Support WMS and AWS, troubleshoot issues, and train warehouse staff.
- Company: Join Computer Futures, a leading recruitment agency in tech and logistics.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a cutting-edge logistics team making an impact in cloud infrastructure.
- Qualifications: Experience with WMS, AWS, SQL, and strong communication skills required.
- Other info: Opportunity to work on exciting projects and enhance your technical skills.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for an experienced Application Support Analyst to join a logistics environment supporting Warehouse Management Systems (WMS) hosted on AWS.
What You'll Be Doing:
- WMS Support: Troubleshoot and resolve Level 2 incidents, liaise with warehouse users and vendors.
- AWS Monitoring: Use CloudWatch, EC2, RDS, and Lambda to ensure system uptime and performance.
- System Maintenance: Patch management, deployments, and proactive health checks.
- Integration & Tools: Work with APIs, EDI, TMS, ERP, and ServiceNow.
- Reporting: Use SQL and scripting to generate insights and performance reports.
- User Training: Support and train warehouse staff and first-line teams.
- Project Work: Participate in WMS upgrades, UAT, and go-live support.
What We're Looking For:
- Strong WMS experience (Korber, Manhattan, Infor, etc.)
- Hands-on AWS skills (EC2, RDS, CloudWatch)
- SQL + scripting (Python, PowerShell)
- Excellent communication and problem-solving skills
WMS/AWS Application Support Analyst employer: Computer Futures
Contact Detail:
Computer Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WMS/AWS Application Support Analyst
✨Tip Number 1
Familiarise yourself with the specific WMS platforms mentioned in the job description, such as Korber, Manhattan, and Infor. Having hands-on experience or knowledge about these systems will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your AWS skills, particularly with EC2, RDS, and CloudWatch. Consider setting up a personal project or lab environment to demonstrate your ability to monitor and maintain cloud infrastructure effectively.
✨Tip Number 3
Prepare to discuss your problem-solving approach in detail. Think of specific examples where you've successfully resolved Level 2 incidents or improved system performance, as this will showcase your analytical skills.
✨Tip Number 4
Since user training is part of the role, be ready to share your experiences in training or supporting users. Highlight any methods you've used to simplify complex information, as effective communication is key in this position.
We think you need these skills to ace WMS/AWS Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Warehouse Management Systems (WMS) and AWS. Use specific examples of how you've resolved Level 2 incidents or worked with tools like CloudWatch and EC2.
Craft a Strong Cover Letter: In your cover letter, emphasise your problem-solving skills and communication abilities. Mention any relevant projects you've worked on, especially those involving SQL, scripting, or user training.
Showcase Technical Skills: Clearly list your technical skills related to WMS and AWS in your application. Include any certifications or training that demonstrate your hands-on experience with tools like RDS and Lambda.
Prepare for Potential Questions: Anticipate questions related to your experience with system maintenance and integration tools. Be ready to discuss specific scenarios where you successfully managed patching or participated in upgrades.
How to prepare for a job interview at Computer Futures
✨Showcase Your WMS Expertise
Be prepared to discuss your experience with various Warehouse Management Systems. Highlight specific projects or challenges you've faced and how you resolved them, especially if they relate to the systems mentioned in the job description.
✨Demonstrate AWS Knowledge
Familiarise yourself with AWS services like EC2, RDS, and CloudWatch. Be ready to explain how you've used these tools in past roles to monitor system performance and ensure uptime.
✨Prepare for Technical Questions
Expect questions on SQL and scripting languages such as Python and PowerShell. Brush up on your technical skills and be ready to solve problems or write code during the interview.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to train and support warehouse staff effectively.
