At a Glance
- Tasks: Lead IT strategy, enhance cyber security, and drive digital transformation initiatives.
- Company: Join a leading provider of warehouse automation and robotics solutions.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Exciting role with excellent career advancement potential.
- Why this job: Shape the future of technology in a dynamic and innovative environment.
- Qualifications: Experience in IT management and strong knowledge of Microsoft 365 required.
Location: Hybrid
Salary: £55,000 - £65,000
About the Company
Our client is a leading provider of warehouse automation, control systems and robotics solutions, delivering innovative technologies that improve operational efficiency, productivity and performance across logistics and distribution environments. As the business continues to grow, technology plays an increasingly critical role in supporting operations, driving automation and enabling future expansion.
The Opportunity
We are seeking an experienced IT & Digital Services Manager to take ownership of the organisation's technology estate and digital services function. This is a newly created position offering the opportunity to shape the company's IT strategy, enhance cyber security, improve business systems and drive digital transformation initiatives across the organisation. You will act as the central point of contact for all business technology activities, working closely with stakeholders, external suppliers and senior leadership to ensure systems remain secure, efficient, compliant and aligned with business objectives.
Key Responsibilities
- IT & Business Systems Management
- Administer and manage the Microsoft 365 environment.
- Support and maintain core business applications including SharePoint, Box, Notion, Microsoft Project, Visio and other critical platforms.
- Manage user accounts, permissions, licences and access controls.
- Maintain accurate records of IT hardware, software and digital assets.
- Monitor system performance and ensure business-critical services remain available and effective.
- Identify opportunities for technology improvements and operational efficiencies.
- Cyber Security, Governance & Compliance
- Develop, implement and maintain IT policies, procedures and documentation.
- Drive cyber security awareness and best practice across the business.
- Monitor emerging threats and work with external providers to implement effective controls and mitigations.
- Ensure compliance with relevant legislation, security standards and industry best practices.
- Support initiatives relating to ISO 27001, Cyber Essentials and information security governance.
- Digital Transformation & AI
- Lead the implementation and management of the company's AI Governance Framework.
- Support the safe and responsible adoption of AI technologies and automation tools.
- Identify opportunities to streamline business processes through digital transformation initiatives.
- Evaluate emerging technologies and make recommendations to senior management.
- Develop and maintain a technology roadmap aligned with business growth plans.
- Supplier & Vendor Management
- Manage relationships with external IT support providers, technology partners and software vendors.
- Coordinate service reviews, escalations and supplier performance management.
- Support the procurement of hardware, software and technology services.
- Ensure suppliers deliver value, quality and agreed service levels.
- Stakeholder Engagement
- Act as the primary internal contact for IT and digital services.
- Provide guidance and support to managers and employees on technology-related matters.
- Communicate technology updates, cyber security information and digital initiatives across the business.
- Collaborate with engineering, operations and commercial teams to support business objectives.
Candidate Requirements
Essential Experience
- Previous experience as an IT Manager, Technology Manager, IT Operations Manager, Digital Services Manager or similar leadership role.
- Strong knowledge of Microsoft 365 and cloud-based technologies.
- Experience managing business systems, software licensing and IT infrastructure.
- Good understanding of cyber security, information security and IT governance principles.
- Experience working with third-party suppliers and managed service providers.
- Strong stakeholder management and communication skills.
- Experience implementing technology improvements and digital transformation projects.
Desirable Experience
- Experience with AI governance, AI implementation or automation technologies.
- Knowledge of Microsoft Power Platform and business process automation tools.
- Understanding of ISO 27001, Cyber Essentials or similar compliance frameworks.
- Experience within warehouse automation, robotics, industrial automation, manufacturing, engineering or technology-driven environments.
Key Skills
- IT Management
- Digital Transformation
- Microsoft 365
- Cloud Technologies
- Cyber Security
- IT Governance
- Information Security
- AI Governance
- Stakeholder Management
- Vendor Management
- Supplier Management
- Business Systems
- Technology Strategy
- Process Improvement
- Automation
- Project Management
- Change Management
- Asset Management
- Compliance
- Problem Solving
IT & Digital Services Manager - Intralogistics & Automation in London employer: Computer Futures
At Computer Futures, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our Solutions Architects to thrive. With a focus on professional growth, we offer ample opportunities for skill development and career advancement, all while providing the flexibility of remote work and occasional onsite workshops in the UK. Join us to be part of a dynamic team dedicated to delivering impactful solutions in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Digital Services Manager - Intralogistics & Automation in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Computer Futures values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Computer Futures might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Computer Futures!
✨Direct Apply to Computer Futures
Let's not forget to apply directly through the Computer Futures website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT & Digital Services Manager - Intralogistics & Automation in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Computer Futures.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Computer Futures. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Computer Futures
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
