Global CRM Data Strategy Journey Planner

Global CRM Strategy and Journey PlannerStep into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth. Key ResponsibilitiesThe role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential SkillsSalesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered:Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you\’re the right fit for the role, please apply! No sponsorship provided!To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales