At a Glance
- Tasks: Provide on-site IT support and resolve tech issues for schools across the UK.
- Company: Fast-growing education tech provider recognised as a world-class employer.
- Benefits: Competitive salary, pension contributions, professional training, and extra holiday perks.
- Other info: Join a passionate team with great career growth opportunities.
- Why this job: Make a real difference in education while developing your IT skills.
- Qualifications: Experience in IT support and relevant certifications like CCNA or Microsoft.
The predicted salary is between 30000 - 40000 £ per year.
Computeam is a fast-growing education technology provider, delivering managed IT services to 500+ schools and multi-academy trusts across the UK.
Our mission is to improve education outcomes through technology.
We’ve grown 35% year on year for the past two years and are recognised as a world‑class employer by the Best Companies Index.
We’re now looking for a driven individual to support hundreds of schools across the UK.
What you’ll do
- On site IT support at one of our client sites
- Monitor service board and progress accordingly.
- Reactive site visits at client sites when necessary to help resolve issues.
- Maintain clear communication to the team and clients.
- Assisting account managers by responding to queries regarding sites.
- Keep internal documentation up to date to assist team learning.
What you’ll need to succeed
- Demonstrable experience in a relevant field.
- Relevant certification in Networking (e. g. CCNA) and/or Microsoft.
- Hands‑on working knowledge of firewalls, HP Aruba switches.
- Current network troubleshooting skills, including working knowledge of LAN & WAN technologies.
- Windows Active Directory, including Microsoft Office 365 suite and Azure Active Directory.
- Some VMware and Microsoft Hyper V Clustering experience would be beneficial.
- Some experience in recent Microsoft Server builds.
Our values
Passion – truly engage with our aim and use that to provide the best service you can in your role
- Purpose – make your actions purposeful and positive
- People – collaborate with the team to support and develop on a peer to peer basis
Proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education
Company Benefits
- Employer Pension Contributions
- Employee Assistance Plan
- Laptop and Mobile Phone
- Holiday entitlement starting at 22 days increasing with length of service
- Additional Birthday leave and Holiday buy and sell
- Volunteer leave
- Company Carbon footprint offset with Ecologi
- Cycle to work scheme
- Salary sacrifice EV car scheme
- Funded professional training and access to our inhouse training platform
Working patterns
40 hours a week between 8am – 5.30pm, Monday – Friday
Predominantly located within one school, some work from home, visits to the regional Head Office
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