At a Glance
- Tasks: Visit schools to resolve IT issues and support educational outcomes.
- Company: Fast-growing education tech provider improving learning through technology.
- Benefits: Competitive salary, pension contributions, professional training, and extra holiday perks.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
- Why this job: Make a real difference in education while developing your IT skills.
- Qualifications: Experience in IT, relevant certifications, and strong troubleshooting skills.
The predicted salary is between 26436 - 32800 £ per year.
IT Field Technician – Field based role Liverpool
Computeam is a fast‑growing education technology provider, delivering managed IT services to 500+ schools and multi‑academy trusts across the UK. Our mission is to improve education outcomes through technology.
Role fundamentals - What you’ll do
- Regular scheduled visits to client sites.
- Monitor service board and progress accordingly.
- Reactive site visits when necessary to help resolve issues.
- Maintain clear communication to the team and clients.
- Assisting account managers by responding to queries regarding sites.
- Keep internal documentation up to date to assist team learning.
What you’ll need to succeed
- Demonstrable experience in a relevant field.
- Certification: Relevant certification in Networking (e.g. CCNA) and/or Microsoft.
- Hands‑on working knowledge of firewalls and HP Aruba switches.
- Current network troubleshooting skills, including working knowledge of LAN & WAN technologies.
- Windows Active Directory, including Microsoft Office 365 suite and Azure Active Directory.
- Some VMware and Microsoft Hyper‑V clustering experience would be beneficial.
- Some experience in recent Microsoft Server builds.
Our values
- Passion – truly engage with our aim and use that to provide the best service you can in your role
- Purpose – make your actions purposeful and positive
- People – collaborate with the team to support and develop on a peer to peer basis
- Proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education
Just some of our Company Benefits include
- Employer Pension Contributions
- Employee Assistance Plan
- Laptop and Mobile Phone
- Holiday entitlement starting at 22 days increasing with length of service
- Additional Birthday leave and Holiday buy and sell
- Volunteer leave
- Company Carbon footprint offset with Ecologi
- Cycle to work scheme
- Salary sacrifice EV car scheme
- Funded professional training and access to our inhouse training platform
What are the hours and working patterns?
40 hours a week between 8am – 5.30pm Monday – Friday. Predominantly school site visits, some work from home, visits to the regional Head Office.
Computeam Pay Scale Grade 3: IT Field Engineer – Desk & Field Based, 2nd Line £26,436 - £32,800 per annum (full time). Mileage expenses reimbursement (own car essential and full driving licence).
Information Technology Consultant in Liverpool employer: Computeam
Computeam is an exceptional employer, dedicated to enhancing educational outcomes through innovative technology solutions. With a strong focus on employee development, we offer extensive training opportunities, a supportive work culture, and a range of benefits including generous holiday entitlement and a cycle to work scheme. Our commitment to sustainability and community engagement further enriches the experience of working with us in the vibrant city of Liverpool.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Consultant in Liverpool
✨Tip Number 1
Get to know the company inside out! Research Computeam's mission and values, and think about how your skills align with their goals. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for practical assessments! Since this role involves hands-on tech skills, brush up on your troubleshooting techniques and be ready to demonstrate your knowledge of networking and systems during the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Information Technology Consultant in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of an IT Field Technician. Highlight your relevant experience, especially in networking and troubleshooting, and don’t forget to mention any certifications you have like CCNA or Microsoft.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for education technology and how your skills can help improve outcomes. Keep it concise but impactful, showing us why you're the perfect fit.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it's through your writing style or examples of past experiences, let us see how you keep everyone in the loop!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Computeam
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking, firewalls, and the specific technologies mentioned in the job description. Be ready to discuss your hands-on experience with tools like HP Aruba switches and Microsoft products.
✨Showcase Your Problem-Solving Skills
Since the role involves reactive site visits, prepare examples of how you've successfully resolved IT issues in the past. Think about specific challenges you faced and how you tackled them, as this will demonstrate your troubleshooting skills.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll need to keep clients and team members informed. Consider doing mock interviews to refine your delivery.
✨Align with Company Values
Familiarise yourself with Computeam's values: Passion, Purpose, People, and Proud. Be prepared to share how your personal values align with theirs and how you can contribute positively to their mission of improving education outcomes through technology.
