IT Consultant (w/m/d) - Remote

Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. We are now looking for an IT Technician to join our world class company. Candidates must have a good understanding of an experienced IT Technician and be someone who is competent working with clients, customers and colleagues of all levels of seniority. Computeam is passionate about our mission to improve education outcomes using technology and we’ve been voted one of the Top 5 Mid Sized Companies to work for in the UK in the Best Companies Index for 2024 as well as Top 5 in the Technology Sector. What do our IT Technicians and Consultants do? Make regular visits to client schools to provide effective on-site responses to a range of IT networking and end user support requests. Looking after around 5 – 10 schools. Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms Process and escalate incoming requests for support both on site and remotely via the helpdesk Participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools. Around 3 years’ demonstrable experience in IT support services or consultancy Windows AD, Microsoft Office 365 and Azure AD, Well-developed network troubleshooting skills Some VMWare and Microsoft Hyper-V experience (desirable) Some experience in recent Microsoft Server 2016-2019 builds Experience with On-Premises software (desirable) Relevant certification in Networking (e.g., CCNA) and/or Microsoft Full UK Drivers License and own car essential Clear DBS We have been recognised as a World Class Employee by Best Companies in 2023 and we have excellent engagement and wellbeing practices, which in turn drives an excellent service for our clients. Passion – truly engage with our aim and use that to provide the best service you can in your role People – collaborate with the team to support and develop on a peer to peer basis Annual Profit Share scheme (after 12 months) Employer Pension Contributions Employee Assistance Plan Laptop and Mobile Phone Holiday entitlement starting at 22 days increasing with length of service Additional Birthday leave and Holiday buy and sell Cycle to work scheme Salary sacrifice EV car scheme Company events & charity fundraising opportunities Funded professional training and access to our inhouse training platform 40 hours a week between 8am – 5.Monday – Friday Predominantly school site visits, some work from home, visits to the regional Head Office Grade 3: IT Technician – Desk & Field Based, 2nd Line £25,397 – £30,000 per annum (full time) Mileage expenses reimbursement (own car essential and full driving licence) Laptop and phone Job Types: Full-time, Permanent Additional leave Company events Company pension Cycle to work scheme Health & wellbeing programme Referral programme Sick pay