At a Glance
- Tasks: Support schools by monitoring service requests and resolving IT issues.
- Company: Fast-growing education tech provider with a mission to enhance learning through technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
- Why this job: Join a world-class employer and make a real difference in education across the UK.
- Qualifications: Experience in IT support and strong communication skills.
The predicted salary is between 50000 - 60000 € per year.
Computeam is a fast-growing education technology provider, delivering managed IT services to 500+ schools and multi-academy trusts across the UK. Our mission is to improve education outcomes through technology. We’ve grown 35% year on year for the past two years and are recognised as a world-class employer by the Best Companies Index. We’re now looking for a driven individual to support hundreds of schools across the UK.
Role fundamentals - What you’ll do:
- Monitor service board escalations and progress accordingly.
- Act as an escalation point for service requests received.
- Attend site visits when necessary to help resolve issues.
- Maintain clear communication to the team and clients.
Information Technology Lead employer: Computeam
Computeam is an exceptional employer, offering a dynamic work environment where innovation meets education technology. With a strong commitment to employee growth and development, we provide ample opportunities for professional advancement while fostering a collaborative culture that values every team member's contributions. Located at the heart of the UK's educational landscape, our team enjoys the unique advantage of making a meaningful impact on the future of education across over 500 schools.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Lead
✨Tip Number 1
Network like a pro! Reach out to people in the education tech space, especially those connected to Computeam. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your IT expertise during interviews or networking events. Bring examples of how you've solved problems in the past, especially in educational settings.
✨Tip Number 3
Be proactive! If you see an opportunity at Computeam, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Stay updated on industry trends! Knowing what's hot in education technology can give you an edge. Share your thoughts on recent developments during interviews to show you're engaged and informed.
We think you need these skills to ace Information Technology Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Information Technology Lead role. Highlight relevant experience and skills that align with our mission at Computeam, especially in managed IT services.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about improving education outcomes through technology. Share specific examples of how you've made an impact in previous roles.
Showcase Your Communication Skills:Since clear communication is key in this role, demonstrate your ability to communicate effectively in your application. Use concise language and structure your thoughts clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Computeam
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest IT trends and tools relevant to education technology. Brush up on your knowledge about managed IT services, as you'll need to demonstrate how you can support schools effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved technical issues or escalations. This will help you illustrate your ability to act as an escalation point and maintain clear communication with both the team and clients.
✨Understand Computeam's Mission
Familiarise yourself with Computeam’s mission to improve educational outcomes through technology. Be ready to discuss how your skills and experiences align with this goal and how you can contribute to their growth.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if Computeam is the right fit for you.
