At a Glance
- Tasks: Lead IT support for schools, manage projects, and train fellow consultants.
- Company: Fast-growing education tech provider improving outcomes through technology.
- Benefits: Competitive salary, pension contributions, professional training, and extra holiday perks.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
- Why this job: Make a real difference in education while developing your IT skills.
- Qualifications: Experience in IT, knowledge of Microsoft/Google platforms, and relevant certifications.
The predicted salary is between 45000 - 55000 € per year.
Computeam is a fast-growing education technology provider, delivering managed IT services to 500+ schools and multi-academy trusts across the UK. Our mission is to improve education outcomes through technology. We’ve grown 35% year on year for the past two years and are recognised as a world-class employer by the Best Companies Index. We’re now looking for a driven individual to support hundreds of schools across the UK.
Role fundamentals - What you’ll do:
- Monitor service board escalations and progress accordingly.
- Act as an escalation point for service requests received.
- Attend site visits when necessary to help resolve issues.
- Maintain clear communication to the team and clients.
- Assist account managers by responding to queries regarding sites.
- Take a lead on larger project work.
- Train other IT Consultants, where appropriate.
- Keep internal documentation up to date to assist team learning.
What you’ll need to succeed:
- Demonstrable experience in a relevant field.
- Experience of solution design in Microsoft and Google platforms would be beneficial but not essential.
- Certification: Relevant certification in Cisco and/or Microsoft.
- Hands‑on working knowledge of firewalls, SANs & Cisco / HP Aruba switches.
- Current network troubleshooting skills, including excellent 'working knowledge' of LAN & WAN technologies, including: IPv4, VPNs, VLANs, iSCSI, SNMP etc.
- Windows Active Directory, including Microsoft Office 365 suite and Azure active directory.
- VMware and Microsoft Hyper V Clustering experience.
- Experience in recent Microsoft Server builds.
Our values:
- Passion – truly engage with our aim and use that to provide the best service you can in your role.
- Purpose – make your actions purposeful and positive.
- People – collaborate with the team to support and develop on a peer to peer basis.
- Proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education.
Just some of our Company Benefits include:
- Employer Pension Contributions
- Employee Assistance Plan
- Laptop and Mobile Phone
- Holiday entitlement starting at 22 days increasing with length of service
- Additional Birthday leave and Holiday buy and sell
- Volunteer leave
- Company Carbon footprint offset with Ecologi
- Cycle to work scheme
- Salary sacrifice EV car scheme
- Funded professional training and access to our inhouse training platform
What are the hours and working patterns?
- 40 hours a week between 8am – 5.30pm
- Monday – Friday
- Predominantly school site visits, some work from home, visits to the regional Head Office
Computeam Pay Scale
Mileage expenses reimbursement (own car essential and full driving licence)
Information Technology Lead in Ellesmere Port employer: Computeam
Computeam is an exceptional employer, recognised for its commitment to improving educational outcomes through technology while fostering a supportive and collaborative work culture. With a strong focus on employee growth, we offer extensive training opportunities, generous benefits including additional leave and a salary sacrifice EV car scheme, and a vibrant environment that values passion, purpose, and pride in our work. Join us in making a meaningful impact across the UK’s educational landscape as we continue to expand and innovate.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Lead in Ellesmere Port
✨Tip Number 1
Network like a pro! Reach out to your connections in the education tech space, especially those who might know someone at Computeam. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Computeam’s mission and values. Show us how your passion aligns with improving education outcomes through technology. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting and project work, be ready to discuss past experiences where you’ve successfully resolved issues or led projects. We want to see your thought process in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Computeam.
We think you need these skills to ace Information Technology Lead in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Information Technology Lead role. Highlight your relevant experience, especially in managed IT services and any specific technologies mentioned in the job description. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for education technology and how you can contribute to improving outcomes. Be sure to mention any relevant projects or experiences that showcase your problem-solving skills.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application reflects your ability to communicate effectively. Whether it's through your writing style or how you present your experiences, we want to see that you can convey information clearly and concisely.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Computeam!
How to prepare for a job interview at Computeam
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft and Google platforms, as well as any relevant certifications like Cisco or Microsoft. Be ready to discuss your hands-on experience with firewalls, SANs, and switches, as these are crucial for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about specific situations where you acted as an escalation point or led a project. This will demonstrate your ability to handle challenges effectively.
✨Communicate Clearly and Confidently
Since clear communication is key in this role, practice articulating your thoughts. You might be asked to explain complex technical concepts, so ensure you can do this in a way that's easy to understand for non-technical stakeholders.
✨Emphasise Team Collaboration
Computeam values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Share examples of how you've supported peers or contributed to team learning, as this aligns with their company culture.
