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For Companies At a Glance
- Tasks: Master the order lifecycle and ensure seamless delivery for top tech clients.
- Company: Join a leading UK IT Services company transforming tech procurement and delivery.
- Benefits: Enjoy a competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Be at the forefront of tech services, driving innovation and operational excellence.
- Qualifications: Experience in sales support or customer services with strong leadership and communication skills.
- Other info: This is a 6-month fixed-term contract based in London or Portsmouth.
The predicted salary is between 24000 - 40000 £ per year.
Salary: Up to £40k
6-Month Fixed Term Contract
Location: London or Portsmouth with travel to customer sites
THE OPPORTUNITY
Join our client, a trailblazing UK IT Services powerhouse that’s revolutionising tech procurement and delivery! As their Senior Tech Orders Fulfilment Specialist, you’ll be the strategic orchestrator behind seamless order-to-delivery operations for elite technology clients, ensuring every interaction exceeds expectations. This isn’t just order management—it’s your platform to drive operational excellence and shape the future of tech services delivery.
YOUR MISSION
- Master end-to-end operations - Command the complete order lifecycle with precision and speed
- Be the customer champion - Serve as the trusted voice for client inquiries and relationship building
- Engineer supply chain excellence - Collaborate with purchasing teams and suppliers for optimal performance
- Lead logistics innovation - Coordinate shipping partnerships for cost-effective, on-time delivery
- Solve complex challenges - Proactively tackle discrepancies, delays, and technical issues (DOA/RMA)
- Drive process transformation - Continuously optimise workflows for maximum efficiency
- Own client relationships - Represent the company at customer sites and conduct strategic service reviews
- Champion data integrity - Maintain meticulous documentation and compliance standards
YOUR TOOLKIT
Essential:
- Battle-tested experience in sales support/administration or customer services
- Independent leadership skills with strong team collaboration abilities
- Pressure-tested performance with razor-sharp attention to detail
- Elite organisational mastery and time management excellence
- Outstanding written and verbal communication across all business levels
- Sharp analytical eye for catching pricing and quotation discrepancies
- MS Office proficiency (Word, Outlook, Excel, PowerPoint)
- Natural improvement mindset and process optimisation instincts
Bonus Powers:
- Complex pricing and quotation expertise
- Multi-platform database experience
- Vendor partner program knowledge and pricing model understanding
- International shipping and Export/Import regulation experience
- Tax and duties compliance expertise
- Data protection and information security awareness
- Diversity and inclusion champion mindset
Senior Tech Orders Fulfilment Specialist employer: Computappoint
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Tech Orders Fulfilment Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in tech procurement and delivery. Understanding the current landscape will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the IT services sector, especially those involved in order fulfilment and logistics. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised workflows or improved processes in previous roles. Being able to articulate your experience with tangible results will set you apart from other candidates.
✨Tip Number 4
Research the company’s values and culture. Tailoring your approach to align with their mission can make a significant impact during interviews, showing that you're not just a fit for the role, but for the team as well.
We think you need these skills to ace Senior Tech Orders Fulfilment Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer services, and order management. Use specific examples that demonstrate your ability to handle the complete order lifecycle and your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tech procurement and delivery. Emphasise your leadership skills and how you can drive operational excellence. Mention any experience with logistics innovation and process optimisation.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any experience with complex pricing and quotation processes. If you have knowledge of international shipping regulations or data protection, make sure to include that as well.
Showcase Your Communication Skills: Since the role requires outstanding written and verbal communication, provide examples of how you've successfully managed client relationships or resolved discrepancies in previous roles. This will demonstrate your capability to be the customer champion.
How to prepare for a job interview at Computappoint
✨Understand the Order Lifecycle
Make sure you have a solid grasp of the end-to-end order lifecycle. Be prepared to discuss how you would manage each stage, from order placement to delivery, and highlight any relevant experience you have in streamlining these processes.
✨Showcase Your Customer Service Skills
As a Senior Tech Orders Fulfilment Specialist, being a customer champion is key. Prepare examples of how you've built strong client relationships and resolved issues effectively in previous roles. This will demonstrate your ability to be the trusted voice for clients.
✨Highlight Your Analytical Abilities
Given the importance of spotting discrepancies and optimising workflows, be ready to discuss specific instances where your analytical skills made a difference. Share how you identified problems and implemented solutions that improved efficiency.
✨Familiarise Yourself with Compliance Standards
Since maintaining documentation and compliance is crucial, brush up on relevant regulations and standards. Be prepared to discuss your experience with data protection, tax compliance, or any other relevant areas that showcase your attention to detail.
