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For Companies At a Glance
- Tasks: Support clients with a market-leading trade platform and document business requirements.
- Company: Join a top financial services intermediary known for responsible asset facilitation.
- Benefits: Enjoy a competitive salary and work in vibrant Central London.
- Why this job: Be part of a dynamic team impacting global trading with innovative technology.
- Qualifications: Strong analytical skills and experience with automated testing tools preferred.
- Other info: This is a permanent, onsite role requiring 5 days a week in the office.
The predicted salary is between 34000 - 51000 £ per year.
Job Title: Onsite Product Support Specialist Job Type: Permanent Salary: £40-50k Working arrangement: 5 days a week onsite Office Location: Central London About the Client An intermediary in the financial services industry that’s become a leading provider of responsible asset facilitation services across a diverse range of products and instruments in both the primary and secondary markets. About the Role: A Product Support role, focussing primarily on a market-leading, real-time trade and post-trade services platform which provides continuous coverage and enables clients worldwide to purchase from a responsible, diverse asset inventory via a secure, web-based portal for onward sale to their own clients and counterparties. Key responsibilities include: To elicit, analyse and document business requirements Support of development, testing and implementation of change to the platform Support Clients On-Boarding and client testing requirements Providing application demos to clients Required Skills and Experience Strong analytical skills (Business Analysis background preferred) Previous experience in automated test tools for SOAP and REST interfaces an advantage. Degree in technical, computer science or information technology (desirable)&…
Onsite Product Support Specialist employer: Computappoint
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Product Support Specialist
✨Tip Number 1
Familiarize yourself with the financial services industry, especially focusing on asset facilitation services. Understanding the market and the specific products offered will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your analytical skills and be prepared to discuss how you've used them in previous roles. Think of specific examples where you successfully elicited and documented business requirements.
✨Tip Number 3
Gain a solid understanding of automated testing tools, particularly for SOAP and REST interfaces. If you have experience with these tools, be ready to share how you've applied them in past projects.
✨Tip Number 4
Prepare to demonstrate your ability to provide application demos to clients. Practice explaining complex concepts in a simple way, as this will be crucial in showcasing your communication skills during the interview.
We think you need these skills to ace Onsite Product Support Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Onsite Product Support Specialist position. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customize your CV to emphasize your analytical skills and any relevant experience in business analysis or automated testing tools. Use specific examples that demonstrate your ability to support clients and manage requirements.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Discuss your experience with trade services platforms and how you can contribute to client onboarding and application demos.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Computappoint
✨Showcase Your Analytical Skills
Since strong analytical skills are crucial for this role, be prepared to discuss specific examples from your past experiences where you successfully analyzed and documented business requirements. Highlight any relevant projects that demonstrate your ability to think critically and solve problems.
✨Familiarize Yourself with the Platform
Research the market-leading trade and post-trade services platform mentioned in the job description. Understanding its features and functionalities will allow you to speak confidently about how you can support clients and contribute to the platform's development and testing.
✨Prepare for Technical Questions
Given the emphasis on automated test tools for SOAP and REST interfaces, be ready to answer technical questions related to these areas. Brush up on your knowledge of testing methodologies and tools, and be prepared to discuss how you've used them in previous roles.
✨Demonstrate Client Support Experience
Since client onboarding and testing are key responsibilities, share your experiences in providing application demos and supporting clients. Discuss how you have effectively communicated with clients to understand their needs and ensure a smooth onboarding process.
