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For Companies At a Glance
- Tasks: Lead exceptional IT service delivery and build strong client relationships.
- Company: A top global provider of managed IT services.
- Benefits: Competitive salary up to £70,000, bonuses, and hybrid work options.
- Why this job: Make a real impact by driving service excellence for prestigious clients.
- Qualifications: 5+ years in Managed Service Provider and ITIL certification required.
- Other info: Opportunity for occasional travel and dynamic work environment.
The predicted salary is between 42000 - 84000 £ per year.
A leading global provider of managed IT services is seeking a Service Delivery Manager to drive exceptional service for prestigious clients. The role involves building strong client relationships, leading service reviews, and ensuring compliance with ITIL practices.
The ideal candidate has over 5 years of experience in a Managed Service Provider environment and holds an ITIL certification.
This hybrid role offers competitive pay of up to £70,000 plus bonus, with occasional travel to the London office and client sites.
Enterprise IT Service Delivery Leader in London employer: Computappoint
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise IT Service Delivery Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service delivery space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to service delivery and ITIL practices. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've built strong client relationships and led successful service reviews. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Enterprise IT Service Delivery Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managed IT services and your ITIL certification. We want to see how your background aligns with the role of Service Delivery Manager, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering exceptional service and how you’ve built strong client relationships in the past. We love hearing your story, so make it personal!
Showcase Your Leadership Skills: As a Service Delivery Manager, leading service reviews and teams is key. In your application, highlight specific examples where you’ve successfully led projects or initiatives. We’re looking for those standout moments that demonstrate your leadership prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Computappoint
✨Know Your ITIL Inside Out
Since the role requires compliance with ITIL practices, make sure you brush up on your ITIL knowledge. Be ready to discuss how you've applied ITIL principles in your previous roles and how they can benefit the company.
✨Showcase Your Client Relationship Skills
This position is all about building strong client relationships. Prepare examples of how you've successfully managed client expectations and resolved issues in the past. Highlight any specific strategies you used to enhance client satisfaction.
✨Demonstrate Leadership Experience
As a Service Delivery Manager, you'll need to lead service reviews and teams. Think of instances where you've led a project or team effectively. Be prepared to discuss your leadership style and how it aligns with driving exceptional service.
✨Prepare for Hybrid Work Questions
With this being a hybrid role, be ready to talk about your experience working remotely and in-office. Discuss how you manage your time and maintain communication with clients and team members in both settings.
