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- Tasks: Manage performance and capacity for a critical financial trading platform.
- Company: Prestigious financial services client with a focus on stability and innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Play a key role in ensuring the reliability of global trading systems.
- Qualifications: 5+ years in performance management, strong analytical and technical skills required.
- Other info: Collaborative environment with a focus on continuous improvement and automation.
The predicted salary is between 54000 - 126000 £ per year.
This is an exciting opportunity with a prestigious financial services client who is seeking a talented Capacity and Performance Reliability Manager. This is a rare chance to play a central role in maintaining the stability and performance of one of the world's most critical financial trading platforms. You'll ensure regulatory compliance, proactive risk mitigation, and seamless handling of peak trading demands. Contribute to transparent global reference prices and help safeguard price risk management in a dynamic, business-critical environment.
As Capacity and Performance Reliability Manager, you will:
- Forecast demand and plan capacity across virtual, containerised, and physical environments using historical data, predictive analytics, and scenario modelling.
- Conduct stress testing, performance tuning, and automate scaling/resource provisioning with Infrastructure as Code (IaC) and cloud-native tools.
- Maintain and enhance the Capacity Management tool suite (e.g., Athene, Grafana) for zero data loss and high automation.
- Develop and manage Service Level Objectives (SLOs), SLIs, error budgets, monitoring, alerting, and observability solutions.
- Lead incident response, blameless post-mortems, and continuous improvement initiatives.
- Produce capacity plans, reliability reports, and recommendations; own the recommendations tracker and report to senior management.
- Collaborate closely with development, operations, business teams, architects, and third-party suppliers to embed reliability into design and delivery.
- Champion automation, observability, and a reliability-focused culture while ensuring regulatory and governance compliance.
What We're Looking For:
- 5+ years of hands-on experience in performance, capacity, or reliability management.
- At least 5 years in business-critical global banking, financial services, or technology environments, ideally with trading technologies and linking technical metrics to business outcomes.
- Proven expertise in capacity forecasting, modelling, trend analysis, and queueing theory/system modelling.
- Strong proficiency with monitoring and automation tools (e.g., Athene, Grafana, Prometheus, DataDog, Terraform, Kubernetes, CI/CD pipelines).
- Significant SQL knowledge, advanced Excel skills, and coding ability (e.g., Python, Visual Basic, MS SQL) plus understanding of APIs and scripting.
- ITIL Foundation Certification (or equivalent); experience in SRE/reliability engineering highly desirable.
- Excellent analytical, communication, and stakeholder management skills to present insights to senior leaders and collaborate across technical and non-technical teams.
- Knowledge of cloud architecture, containers, orchestration, and agile practices is a plus.
Capacity and Performance Reliability Manager in London employer: Computappoint
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Capacity and Performance Reliability Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works in financial services. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with performance and capacity management. Share specific examples of how you've tackled challenges in previous roles, especially in high-pressure environments like trading platforms.
✨Be Ready for Technical Questions
Brush up on your technical knowledge, especially around tools like Grafana and Terraform. Be prepared to discuss your experience with capacity forecasting and incident response. This will show you're not just a talker but someone who knows their stuff!
✨Apply Through Our Website
Don't forget to check out our website for the latest job openings! Applying directly through us can give you an edge, as we’re all about matching the right talent with the right roles. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Capacity and Performance Reliability Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Capacity and Performance Reliability Manager role. Highlight your experience in performance management and any relevant tools you've used, like Grafana or Terraform. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in financial services makes you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage capacity and performance effectively. Use metrics where possible to show the impact of your work. Numbers speak volumes to us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Computappoint
✨Know Your Numbers
As a Capacity and Performance Reliability Manager, you'll need to demonstrate your expertise in capacity forecasting and trend analysis. Brush up on key metrics and be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of your work with tools like Grafana or Athene to showcase your hands-on experience.
✨Showcase Your Problem-Solving Skills
Expect to face scenario-based questions that test your ability to handle peak trading demands and incident responses. Prepare by thinking through past challenges you've faced in performance tuning or stress testing, and be ready to explain your thought process and the outcomes of your actions.
✨Communicate Clearly
Strong communication skills are essential for this role, especially when presenting insights to senior leaders. Practice explaining complex technical concepts in simple terms. You might even want to prepare a brief presentation on a relevant topic to demonstrate your ability to engage both technical and non-technical stakeholders.
✨Emphasise Collaboration
This position requires close collaboration with various teams. Be prepared to discuss how you've worked with development, operations, and third-party suppliers in the past. Highlight any successful projects where you embedded reliability into design and delivery, showcasing your teamwork and leadership skills.
