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For Companies At a Glance
- Tasks: Lead IT operations, support staff, and manage infrastructure for clients.
- Company: Join a dynamic team in Aldgate, London, focused on innovative IT solutions.
- Benefits: Enjoy a competitive salary, bonuses, and comprehensive benefits package.
- Why this job: Be part of a tech-savvy culture that values problem-solving and collaboration.
- Qualifications: Experience with Microsoft Office 365, network troubleshooting, and strong communication skills required.
- Other info: This role is fully onsite and offers an ASAP start.
The predicted salary is between 52000 - 78000 £ per year.
Up to £65K + Bonus and Benefits (DOE) Fully Onsite (non-negotiable) Aldgate, London ASAP start
About the Role and Client:
Our client is currently seeking an experienced IT & Operations Manager who possesses excellent technical proficiency and strong problem-solving aptitude to join our team. The IT & Operations Manager will be responsible for providing core internet and IT Infrastructure to our clients as well as offering support and technical assistance to our employees who are using software, hardware, or other computer systems.
Key Experience Required:
- Proficiency administering Microsoft Office 365 applications and services. Certification is highly desirable.
- Experience with network issues and analysis, particularly with: Cisco Meraki, Zyxel, TP-Link products. Certification or familiarisation with these products is highly desirable.
- Excellent computer skills with the ability to troubleshoot and diagnose problems.
- Familiarity with both PC and Apple Mac hardware and software.
- Strong System Management: Ability to manage and maintain various IT and communication systems effectively. E.g. Door Controls / Telephony / Print / Others.
- Budget management.
- Ability to train other staff.
- Strong customer service and communication skills.
Information Technology Operations Manager employer: Computappoint
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Operations Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Office 365 and Cisco Meraki. Having hands-on experience or relevant certifications can significantly boost your chances of standing out.
✨Tip Number 2
Network with professionals in the IT field, especially those who work with the tools and systems listed in the job description. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on troubleshooting scenarios related to both PC and Apple Mac systems. Being able to demonstrate your problem-solving skills in real-time can make a strong impression.
✨Tip Number 4
Showcase your customer service and communication skills during any interactions with the company. Since the role involves training staff and providing support, demonstrating your ability to communicate effectively will be key.
We think you need these skills to ace Information Technology Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Office 365, network management, and troubleshooting skills. Use specific examples that demonstrate your proficiency with Cisco Meraki and other relevant technologies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your problem-solving abilities and customer service skills, and explain how your background makes you a perfect fit for the IT & Operations Manager position.
Highlight Relevant Certifications: If you have certifications related to Microsoft Office 365 or networking products like Cisco Meraki, be sure to mention them prominently in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Computappoint
✨Showcase Your Technical Skills
Make sure to highlight your proficiency with Microsoft Office 365 and any relevant certifications you hold. Be prepared to discuss specific examples of how you've used these tools in past roles.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've successfully diagnosed and resolved IT issues, particularly with network products like Cisco Meraki or TP-Link. This will show your potential employer that you can handle the technical challenges of the role.
✨Emphasise Customer Service Experience
Since the role involves supporting employees, be ready to discuss your customer service skills. Share examples of how you've effectively communicated with users to resolve their IT problems and ensure a smooth operation.
✨Discuss Budget Management
If you have experience managing budgets for IT projects, make sure to mention it. Discuss how you’ve allocated resources effectively and any strategies you’ve implemented to stay within budget.
