Our client, a leading financial services organisation, is seeking a talented IT professional to join their Technology team, providing first‑class support from their London office. In this role, you’ll be a key member of the IT team, delivering high‑quality, responsive support to colleagues across the business. This is a highly visible role where your technical expertise and customer‑focused mindset will have a real impact.
Job Title
Desktop Support Engineer
Location
Central London
Working arrangement
5 days on‑site per week
Salary
Up to £40,000 (plus on call)
Key responsibilities
- Providing first‑line and second‑line support across the end‑user technology environment
- Supporting inductions, onboarding, and training for new joiners
- Configuring, deploying, and maintaining laptops, mobile devices, and peripherals
- Managing assets and ensuring devices are secure, up to date, and ready for use
- Supporting meetings, webinars, and meeting room technology
- Maintaining documentation, procedures, and knowledge base articles
- Participating in IT drop‑in days and an out‑of‑hours support rota
- Assisting with network testing, patching, cabling, and office IT management
- Learning and supporting innovative technologies as the business evolves
- Occasional travel to other offices (once or twice per month)
Essential experience and skills
- Strong knowledge of Windows device build, support, and troubleshooting
- Entra ID and Active Directory user management
- Intune and mobile device management
- Microsoft 365 administration (Exchange, SharePoint, OneDrive)
- Knowledge of Teams Calling and 8x8 telephony solutions
- Familiarity with web filtering, DLP, antivirus, and SSO technologies
- Strong documentation and knowledge‑sharing skills
- A proactive mindset with a genuine drive to learn and succeed
- Power BI and Power Platform support
- PowerShell scripting for centralised management
- Cisco meeting room technology
- Exposure to Microsoft Copilot and AI technologies
Desktop Support Engineer employer: Computappoint
At Computappoint, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our hybrid working model allows for flexibility, with the opportunity to work mostly remotely while still engaging with the team in London once a month. We are committed to employee growth, offering continuous learning opportunities and a supportive environment where your contributions truly matter.
