At a Glance
- Tasks: Design innovative service solutions that meet customer needs and manage their lifecycle.
- Company: Join Computacenter, a leading tech provider with a focus on inclusivity and collaboration.
- Benefits: Enjoy a supportive culture, career growth, and the chance to make a real impact.
- Other info: Work in a dynamic environment with opportunities for personal and professional development.
- Why this job: Be part of a team that values diversity and empowers you to thrive.
- Qualifications: Experience in service design and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: UK - London, UK - Manchester, UK - Reading
At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect.
We are now looking for 3 Service Architects to join Jason Martin’s Portfolio and Design team. You will bring a strong service design and solution mindset, able to translate strategy into scalable, customer-centric service solutions.
You will be responsible for the development, enablement, and lifecycle management of defined delivery capabilities (service products) within a specific GPS-aligned Technology Area. The role operates with a high degree of autonomy and translates portfolio and strategic intent into executable, standardised, and repeatable service capabilities that are operationally viable, consistently adopted, and demonstrably valuable to customers and Group Professional Services.
What you’ll do:
- Support the design of innovative, scalable service solutions and capabilities that address customer needs
- Translate business and customer requirements into structured, commercially viable service designs
- Own the lifecycle of service capability from concept through optimisation and retirement
- Define and codify service components including delivery models and tools
- Support bids, proposals, and customer engagements
What you’ll bring:
- Experience as a Service Architect, Service Designer, or similar
- Strong ability to design end-to-end service solutions
- Experience working across pre-sales, delivery, and technical teams
- Understanding of service lifecycle and operational models
- Strong stakeholder engagement skills
- Experience in service products, service design, or capability management
- Exposure to portfolio-managed environments and structured governance models
- Experience working with nearshore and offshore delivery models
- Understanding of commercial performance drivers within professional services
- Commercial awareness of service design and delivery
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!
Service Architect (Professional Services) in London employer: Computacenter2024
At Computacenter, we are dedicated to creating a vibrant and inclusive work environment where diversity is celebrated and collaboration thrives. As a Service Architect, you will have the opportunity to work autonomously on innovative service solutions that directly impact our customers, all while benefiting from our commitment to employee growth and development. With a strong focus on teamwork and respect, we ensure that every team member feels valued and empowered to contribute to our shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Service Architect (Professional Services) in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of landing that Service Architect role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in service design and lifecycle management. Share specific examples of how you've created customer-centric solutions that made a difference.
✨Tailor Your Approach
Every company is different, so do your homework! Understand Computacenter's values and culture, and tailor your conversations to show how you align with their mission. This will help you stand out as a candidate who truly gets them.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Computacenter.
We think you need these skills to ace Service Architect (Professional Services) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Service Architect role. Highlight your service design and solution mindset, and don’t forget to mention any relevant projects you've worked on!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it concise but impactful!
Showcase Your Stakeholder Engagement Skills:In your application, emphasise your experience in engaging with stakeholders. We want to see how you’ve successfully collaborated with different teams and clients to deliver service solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Computacenter2024
✨Know Your Service Design Inside Out
Make sure you’re well-versed in service design principles and can discuss your past experiences. Be ready to explain how you've translated customer needs into scalable solutions, as this is key for the role.
✨Engage with Stakeholders
Prepare to talk about your experience in stakeholder engagement. Think of specific examples where you’ve successfully collaborated with different teams, especially in pre-sales and delivery contexts. This will show your ability to work across various functions.
✨Demonstrate Commercial Awareness
Brush up on your understanding of commercial performance drivers within professional services. Be prepared to discuss how your service designs have contributed to business success and customer satisfaction.
✨Showcase Your Autonomy
Since the role requires a high degree of autonomy, think of instances where you’ve taken the lead on projects. Share how you managed the lifecycle of service capabilities from concept to optimisation, highlighting your proactive approach.
