At a Glance
- Tasks: Lead the development and management of innovative service products in a dynamic tech environment.
- Company: Join Computacenter, a leading tech services provider with a focus on inclusivity and collaboration.
- Benefits: Enjoy competitive pay, career growth, and a supportive workplace culture.
- Other info: Be part of a diverse team committed to sustainability and positive change.
- Why this job: Make a real impact by shaping technology solutions that drive customer success.
- Qualifications: Experience in project management and service design; strong planning and stakeholder skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: UK - London, UK - Manchester, UK - Reading
Contract type: Standard | Business Unit: Others
Life on the team
At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions.
We are now looking for 3 Service Product Managers to join Jason Martins' Portfolio & Change Organisation. Working as a Service Product Manager, you will be responsible for the development, enablement, and lifecycle management of defined delivery capabilities (service products) within a specific GPS-aligned Technology Area. The role operates with a high degree of autonomy and translates portfolio and strategic intent into executable, standardised, and repeatable service capabilities that are operationally viable, consistently adopted, and demonstrably valuable to customers and Group Professional Services.
What you’ll do
- Service Product Lifecycle Ownership – 25%
End-to-end accountability for assigned service products from initiation through development, adoption, evolution, and retirement. Ensures alignment with GPS strategy, Technology Area priorities, and defined value propositions. - Capability Design & Standardisation – 25%
Orchestrates the design and development of standardised service components, including methods, deliverables, artefacts, tools, and delivery models. Applies codification principles to enable repeatability and scalability. - Project Control & Development Orchestration – 20%
Plans, manages, and controls service product development as structured delivery initiatives with clear scope, milestones, dependencies, risks, and outcomes. Drives formal handover into BAU, ensuring acceptance criteria are met. - Adoption, Enablement & Usage Control – 15%
Drives internal adoption across sales, pre-sales, and delivery teams. Acts as the primary point of guidance for correct usage and applicability of service products. - Performance, Value & Continuous Improvement – 15%
Defines and tracks measures of success (adoption, delivery efficiency, customer outcomes, commercial contribution). Monitors performance and initiates improvement, evolution, or retirement actions.
What you’ll need
- Relevant higher education qualification or equivalent professional experience.
- Proven experience in project or programme management within complex, matrixed professional services environments.
- Strong planning, governance, and stakeholder management skills; ability to translate strategic direction into executable delivery initiatives.
- Experience working with SMEs to translate expertise into structured, standardised delivery assets.
- Experience in service product, service design, or capability management.
- Exposure to portfolio-managed environments and structured governance models.
- Experience working with nearshore and offshore delivery models.
- Understanding of commercial performance drivers within professional services.
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Our business may be about technology, but first of all it’s about people. With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!
GPS Service Product Manager in London employer: Computacenter2024
Computacenter is an excellent employer, offering a dynamic work environment in Hatfield that fosters professional growth and development. With a strong focus on inclusivity and collaboration, employees benefit from exposure to international VAT compliance and advisory work, as well as opportunities to engage in innovative tax technology initiatives. The company’s commitment to employee well-being and career progression makes it a rewarding place for those looking to make a meaningful impact in the finance and accounting sector.
StudySmarter Expert Advice🤫
We think this is how you could land GPS Service Product Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like GPS Service Product Manager at Computacenter2024!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Computacenter2024 or be willing to refer you for that GPS Service Product Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Computacenter2024 who’s on the lookout for their next GPS Service Product Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time GPS Service Product Manager role at Computacenter2024!
We think you need these skills to ace GPS Service Product Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Computacenter2024. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Computacenter2024
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Computacenter2024. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
