At a Glance
- Tasks: Lead and evolve cyber incident management processes to ensure readiness for security incidents.
- Company: Join Computacenter, a leading IT infrastructure services provider with a collaborative culture.
- Benefits: Enjoy a supportive environment, career growth opportunities, and a focus on teamwork.
- Other info: Dynamic team environment with a strong sense of community and shared values.
- Why this job: Make a real impact in cybersecurity by shaping incident response strategies and improving resilience.
- Qualifications: 5+ years in senior security/incident management roles with proven leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Nottingham, UK - Reading
As the Cyber Incident Readiness Lead, you will shape and define how Computacenter responds to and prepares for cyber incidents. This role is responsible for building, maintaining and evolving the end-to-end security incident management framework, alongside owning a structured security incident exercise programme that ensures the organisation is ready to respond when it matters.
You will own how Security Incident Management operates across Cyber Security, ensuring the framework is clear, effective and continuously improved, from triage through to response and testing. This includes designing and running realistic incident exercises that challenge both our processes and our people, ensuring gaps are identified and embedded back into the framework to improve readiness over time.
Working across Cyber operational teams and wider in a matrix environment, you will bring consistency to both how incidents are handled and how preparedness is measured, ensuring that processes, playbooks and expectations are understood, tested and embedded. You will also own key deliverables including the Monthly SIM Review, contributions to the annual security risk review, and routine reporting.
When required, you will step in to manage incidents, working alongside the SIM team to provide additional surge capacity and support the end-to-end management of incidents.
What you’ll do
- Own and evolve the end-to-end Security Incident Management process, ensuring it is clear, effective, and embedded across teams.
- Develop, maintain, and improve incident playbooks, workflows, and procedures, keeping them aligned to threat, risk, and operational needs.
- Design and run the annual security incident exercise schedule, covering low level tabletop exercises through to complex, cross-team simulations.
- Lead the planning and execution of exercises, ensuring clear objectives, measurable outcomes, and actionable improvements.
- Use lessons learned from incidents and exercises to drive continuous improvement in response capability and resilience.
- Act as the senior escalation point for priority incidents, providing leadership, coordination, and decision support when required.
- Support incident triage and routing across SIM, Major Incident Management (MIM), and Cyber Support Services (CSS).
- Own the Monthly SIM review and reporting, providing clear insight, trends, and recommendations to stakeholders.
What you’ll need
- Proven experience building, leading and maturing cyber security incident management capability within a complex, global organisation.
- More than 5 years’ operating at a senior level in security / incident management, with credibility gained in large, complex, global organisations.
- Strong track record of defining and improving end-to-end security incident management frameworks, not just operating within them.
- Extensive experience designing and delivering security incident response exercises, from large-scale, multi-team simulations to smaller cross team tabletop exercises.
- Demonstrable experience embedding playbooks, processes and governance across operational teams, driving consistency and maturity.
- Ability to translate lessons learned, threat intelligence and industry best practice into tangible improvements in capability and resilience.
- Comfortable providing decisive leadership during live cyber incidents when required, while maintaining a focus on improving the overall operating model.
- Strong stakeholder management, able to work across technical and non-technical teams and bring alignment in a matrix environment.
- Experience driving continuous improvement at pace, identifying gaps, challenging existing approaches and delivering measurable outcomes.
About us
Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support.
Cyber Incident Readiness Lead in London employer: Computacenter2024
Computacenter is an excellent employer, offering a dynamic work environment in Hatfield that fosters professional growth and development. With a strong focus on inclusivity and collaboration, employees benefit from exposure to international VAT compliance and advisory work, as well as opportunities to engage in innovative tax technology initiatives. The company’s commitment to employee well-being and career progression makes it a rewarding place for those looking to make a meaningful impact in the finance and accounting sector.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Incident Readiness Lead in London
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Computacenter2024, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Computacenter2024
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Computacenter2024. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Cyber Incident Readiness Lead in London
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Computacenter2024 insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Computacenter2024 that you’re committed to staying ahead in the game.
How to prepare for a job interview at Computacenter2024
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Computacenter2024 to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Computacenter2024.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
