At a Glance
- Tasks: Lead and develop teams to drive customer satisfaction and operational excellence.
- Company: Join Computacenter, a leading IT infrastructure services provider with a collaborative culture.
- Benefits: Enjoy a friendly work environment, career growth, and a strong sense of community.
- Other info: We value diverse competencies and support your professional development.
- Why this job: Make a real impact in a high-impact leadership role while shaping the future of our teams.
- Qualifications: Significant experience in leading teams and strong coaching skills required.
The predicted salary is between 59576 - 70089 £ per year.
Location: UK - Edinburgh | Job-ID: 219018 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances
Life on the team
Group Technology Sourcing (GTS) plays a critical role in delivering exceptional customer experiences and supporting Computacenter's growth. Due to continued business expansion, particularly across strategic growth areas, we are looking for an experienced people leader to join our Inside Sales leadership team. This is a high-impact leadership role where you will lead leaders, drive service excellence and help shape the future direction of our teams. You will join a collaborative leadership environment where customer satisfaction, people development and operational excellence sit at the heart of everything we do.
What you'll do
- Lead and develop Team Leaders and their teams.
- Drive customer satisfaction, service quality and operational excellence.
- Manage escalations and ensure service-level commitments are achieved.
- Build strong partnerships across Sales, Service Management and business functions.
- Contribute to business strategy and continuous improvement initiatives.
- Manage resources, workforce planning and organisational design.
- Support financial management and commercial performance.
- Lead recruitment, succession planning and employee development.
- Ensure compliance with company policies and standards.
What you'll need
- Significant experience leading operational, commercial or customer-focused teams.
- Experience managing managers, Team Leaders or other people leaders.
- Strong coaching, leadership and talent development capability.
- Ability to work effectively within ambiguity and change.
- Commercial awareness and customer-focused decision making.
- Strong communication and stakeholder management skills.
- Experience leading geographically distributed teams.
Desirable: Inside Sales, Sales Operations, Customer Service or Service Management leadership background. Technology or IT industry experience. Knowledge of KPI-driven environments, project management and continuous improvement.
About us
Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support.
Inside Sales Manager in Edinburgh employer: Computacenter2024
Computacenter is an excellent employer, offering a dynamic work environment in Hatfield that fosters professional growth and development. With a strong focus on inclusivity and collaboration, employees benefit from exposure to international VAT compliance and advisory work, as well as opportunities to engage in innovative tax technology initiatives. The company’s commitment to employee well-being and career progression makes it a rewarding place for those looking to make a meaningful impact in the finance and accounting sector.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Manager in Edinburgh
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inside Sales Manager at Computacenter2024, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Computacenter2024. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inside Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inside Sales Manager in Edinburgh
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Computacenter2024:When writing your cover letter, make sure to tailor your message specifically for Computacenter2024. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Computacenter2024
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Computacenter2024 that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Computacenter2024 that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Computacenter2024’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
