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- Tasks: Lead the technical build management for global customer projects in a fast-paced environment.
- Company: Join a dynamic team at the forefront of technology and service delivery.
- Benefits: Enjoy flexible working options, opportunities for international travel, and a vibrant team culture.
- Why this job: Be part of a growing team that values innovation and quality in tech solutions.
- Qualifications: Experience in configuration management and technical teams; engineering background preferred.
- Other info: SC clearance required; multilingual skills are a plus.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK – Hatfield, UK – London, UK – Milton Keynes, UK – Reading | Job-ID: | Contract type: Standard | Business Unit: System Engineering & Technicians
Life on the team
We are currently recruiting for an exciting opportunity as a Technical Build Manager in our SWAP service team which has the opportunity to operate on a global level. You will be challenged this fast passed and growing team and will have the opportunity to grow as the team expands.
The SWAP Service is a fast-paced environment with various customer builds that we support throughout the SWAP build and repair cycle, we are introducing this role to support SWAP Operations on a Global scale, with a consistent and reliable function that owns and maintains the quality of the builds. To achieve this your role will be aligned to Build take on and it will encompass all in life build management, change control and productivity effectiveness. You will work closely with the Customer, Operations teams, Engineers and our internal build teams to ensure we deliver a reliable service. Quality will be your focus but in parallel you will be advising the department on how we can plan for future growth; this will not only be from a technical view it will also include the physical infrastructure capabilities. A core part of this role will require you to keep abreast of changing technologies (SCCM autopilot etc) and how these will affect the build and delivery outcomes for the customer.
What you’ll do
• Ensure we are adhering technically to the vendor programme
• Maximising the vendor programmes and knowledge to resolve known issues and utilise their tools to reduce the cost to serve.
• A technical owner responsible for onboarding liaising with the new vendors so that we can confirm we have the rights tool and skills (Samsung, Apple etc)
• Working with the customer to test and sign off the build
• Working closely with the build team (including the team in LTS) to ensure all build instructions are understood
• Regular audit of the build timings to ensure customer changes have not increased time
• Work with the customer to reduce/optimise builds on the bench
• Create and own the process for build escalations
• Monthly/quarterly meetings with the vendors on latest issues
• Supporting the onboarding of new vendor programmes
• Meeting with customer and Computacenter technical teams to improve and reduce length of build
• Responsible for the maintenance of the physical infrastructure to maintain productivity
What you’ll need
• Experience in running a successful Configuration department or technical team
• Someone who is pro-active in dealing with issues and escalations and can own this through to completion
• Flexibility if required to operate in different time zones
• Able to travel internationally if required
• Technical knowledge on SCCM, Autopilot and Server
• A good track record of delivering exceptional levels of service
• A self-starter and someone who can work on their own initiative
• Engineering background
• Technical qualifications are desirable.
• SC Cleared or the ability to pass SC clearance
• Multilingual is desirable
Technical Build Manager employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Build Manager
✨Tip Number 1
Familiarise yourself with the latest technologies mentioned in the job description, such as SCCM and Autopilot. Being well-versed in these tools will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in build management or work with vendors like Samsung and Apple. Engaging with them can provide you with insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing technical teams and handling escalations. Be ready to share specific examples of how you've successfully navigated challenges in previous roles, as this will highlight your proactive approach and problem-solving skills.
✨Tip Number 4
Showcase your flexibility and willingness to travel internationally if required. This is a key aspect of the role, so be prepared to discuss any past experiences that demonstrate your adaptability and readiness to operate across different time zones.
We think you need these skills to ace Technical Build Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Build Manager position. Tailor your application to highlight relevant experience in configuration management and technical team leadership.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with SCCM, Autopilot, and any engineering background. Provide specific examples of how you've successfully managed technical teams or projects in the past.
Showcase Problem-Solving Skills: Demonstrate your proactive approach to dealing with issues and escalations. Include examples of challenges you've faced in previous roles and how you resolved them, particularly in a fast-paced environment.
Tailor Your Cover Letter: Craft a compelling cover letter that connects your skills and experiences directly to the job description. Mention your ability to work independently and your flexibility to operate in different time zones, as these are key aspects of the role.
How to prepare for a job interview at Computacenter
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of SCCM, Autopilot, and server management. Be prepared to discuss how you've used these technologies in past roles and how they can be applied to the Technical Build Manager position.
✨Demonstrate Problem-Solving Skills
Since the role involves dealing with escalations and issues, think of specific examples where you've successfully resolved technical problems. Highlight your proactive approach and how you see challenges as opportunities for improvement.
✨Understand the Company’s Build Process
Familiarise yourself with the company's build and repair cycle. Knowing their processes will allow you to ask insightful questions and show that you're genuinely interested in how you can contribute to their operations.
✨Prepare for Questions on Team Collaboration
As this role requires working closely with various teams, be ready to discuss your experience in collaborating with customers, engineers, and internal teams. Share examples of how you've effectively communicated and coordinated with others to achieve common goals.
