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For Companies At a Glance
- Tasks: Lead the design and development of innovative ServiceNow solutions with a dynamic team.
- Company: Join Computacenter, a leader in IT services, enhancing customer experiences through cutting-edge technology.
- Benefits: Enjoy a supportive work culture, opportunities for innovation, and professional growth.
- Why this job: Be part of a team solving complex problems and delivering impactful solutions in a fast-paced environment.
- Qualifications: 5+ years in ServiceNow development, strong communication skills, and a passion for technology.
- Other info: This is a full-time role with opportunities for remote work and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
Join a dynamic and supportive team tackling complex technical challenges by designing and delivering high-quality ServiceNow solutions. We are looking for a ServiceNow Technical Architect to play a key role in shaping and evolving innovative ServiceNow solutions within Portfolio Innovation & Management. Our work directly enhances Computacenter Services, enabling efficient implementation and ensuring our customers benefit from the latest capabilities of the ServiceNow platform.
You’ll collaborate with a specialist team of experts to design, build, and enhance our suite of ServiceNow solutions—ranging from store applications to fully custom solutions. These applications span integrations, portals, and enterprise-grade workflows, leveraging the full power of the NOW platform. You’ll be instrumental in driving technical excellence, scalability, and innovation while ensuring best practices and architectural integrity.
If you're passionate about solving complex problems and delivering impactful solutions, we’d love to have you on board!
What you’ll doAs a Technical Architect within the team, you will lead the design, development, and enhancement of ServiceNow solutions, ensuring scalability, innovation, and technical excellence. You’ll collaborate with a team of experts to deliver cutting-edge applications—including store apps, integrations, portals, and enterprise-grade workflows—leveraging the full power of the NOW platform.
Your responsibilities will include:
- Architecting and delivering high-quality ServiceNow solutions aligned with business objectives.
- Applying deep ServiceNow platform expertise across multiple applications to drive innovation.
- Translating complex technical challenges into scalable, maintainable solutions while ensuring best practices.
- Engaging with stakeholders to understand requirements, resolve complex issues, and prevent escalations.
- Staying ahead of industry trends, emerging technologies, and ServiceNow developments to inform future strategies.
- Producing high quality technical documentation.
- Leading customer meetings and knowledge-sharing sessions to ensure successful adoption and alignment with business needs.
- Driving continuous improvement in team processes, tooling, and workflows to enhance efficiency and collaboration.
- Identifying opportunities for innovation within ServiceNow and the broader Computacenter ecosystem.
Over 5 years of experience developing and designing innovative solutions within the ServiceNow ecosystem.
- Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools.
- An open and friendly personality with strong customer-facing skills in both a virtual and face-to-face setting (including the ability to deliver presentations/feedback).
- Experience with Software Development Lifecycle in Agile and Waterfall projects.
- Self-managing and capable of working independently or as part of a team.
- Skilled in managing customer expectations, and translating technical challenges to stakeholders.
- Ability to contribute to technical solution designs and provide input into bid, project, and technical documents.
- Effective active listening skills and the ability to understand the priorities and concerns of others.
- Able to learn, understand and use new technologies quickly and effectively.
- UI/UX skills to support our solutions within Portals and Mobile.
- A strong desire to help others by sharing knowledge, peer reviewing, and contributing to our portfolio of solutions.
Employment type: Full-time
Job function: Consulting and Information Technology
Industries: Information Technology & Services and IT Services and IT Consulting
ServiceNow Technical Architect employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent developments will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals already working at Computacenter or in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented ServiceNow solutions. Highlighting your hands-on experience will showcase your ability to tackle complex challenges effectively.
✨Tip Number 4
Practice articulating your problem-solving approach. As a Technical Architect, you'll need to convey how you translate technical challenges into scalable solutions, so being clear and concise in your explanations is key.
We think you need these skills to ace ServiceNow Technical Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and relevant technical skills. Focus on specific projects where you've architected or developed solutions, and quantify your achievements where possible.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for solving complex problems and your ability to deliver impactful solutions. Mention how your experience aligns with the responsibilities outlined in the job description.
Showcase Technical Expertise: In your application, emphasise your deep understanding of the ServiceNow platform. Include examples of how you've applied this knowledge to drive innovation and solve technical challenges in previous roles.
Highlight Collaboration Skills: Since the role involves working with a team of experts, illustrate your ability to collaborate effectively. Provide examples of past experiences where you engaged with stakeholders and contributed to successful project outcomes.
How to prepare for a job interview at Computacenter
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with the ServiceNow platform during the interview. Be prepared to discuss specific projects where you designed and implemented solutions, focusing on how you drove innovation and ensured scalability.
✨Demonstrate Problem-Solving Skills
Since the role involves tackling complex technical challenges, be ready to share examples of how you've approached and resolved difficult issues in past projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Discuss your experience in engaging with stakeholders to gather requirements and manage expectations. Highlight any successful collaborations that led to effective solutions, showcasing your strong customer-facing skills.
✨Stay Updated on Industry Trends
Show your enthusiasm for continuous learning by discussing recent trends or developments in the ServiceNow ecosystem. This demonstrates your commitment to staying ahead in the field and your ability to inform future strategies.
