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- Tasks: Lead enhancements and new systems delivery while collaborating with diverse teams.
- Company: Join Computacenter, a dynamic tech company with a thriving team culture.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of an Agile team with excellent career advancement potential.
- Why this job: Make a real impact by driving innovative solutions in a fast-paced environment.
- Qualifications: Experience in business analysis and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter. This is an excellent opportunity to join a thriving team, where you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own!
You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, and process improvements on differing technologies, working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes.
What you’ll do:
- Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them, and work with the in-house technical teams as well as external suppliers to deliver them.
- Define the requirements, processes, procedures, and reporting for new modules, components, and applications to complement the existing toolset.
- Lead workshops to ensure full alignment of requirements and solutions across technical and business teams.
- Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position.
- Own the delivery of both enhancements and new components and systems, ensuring that the solutions have been thoroughly tested and meet the specified functional requirements.
- Work in geographically spread Agile teams – writing user stories and performing show-and-tells.
ServiceNow Senior Functional Consultant employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Senior Functional Consultant
✨Tip Number 1
Network like a pro! Reach out to current employees at Computacenter on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding the key technologies and processes mentioned in the job description. Brush up on ServiceNow functionalities and Agile methodologies, so you can speak confidently about how you can contribute to the team.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past projects where you’ve successfully implemented changes or improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Computacenter team. Let’s get you that interview!
We think you need these skills to ace ServiceNow Senior Functional Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Senior Functional Consultant. Highlight your experience with ServiceNow and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience in leading workshops and working with stakeholders, as these are key aspects of the job.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to analyse requests and deliver effective solutions, so don't hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re genuinely interested in joining our team!
How to prepare for a job interview at Computacenter
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Understand its functionalities, especially those relevant to business analysis and functional consulting. Be ready to discuss how you've used it in past projects and how you can leverage it for Computacenter's needs.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience working with diverse stakeholders. Discuss how you've successfully gathered requirements and aligned them with technical teams. This will demonstrate your ability to bridge the gap between business needs and technical solutions.
✨Be Agile and Adaptable
Since you'll be working in geographically spread Agile teams, be prepared to talk about your experience with Agile methodologies. Share specific instances where you've adapted to changes quickly and how you’ve contributed to team dynamics in a fast-paced environment.
✨Lead with Confidence in Workshops
Think of scenarios where you've led workshops or discussions to gather requirements. Highlight your approach to ensuring alignment among all parties involved. This will show your potential employer that you can take charge and facilitate productive conversations.