Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse enhancement requests and lead workshops to drive impactful change.
- Company: Join Computacenter, a leader in IT services with a dynamic team culture.
- Benefits: Enjoy autonomy, competitive salary, and opportunities for professional growth.
- Other info: Be part of a collaborative environment that values innovation and best practices.
- Why this job: Make a real impact in IT Service Management with your expertise in ServiceNow.
- Qualifications: 7+ years in business analysis or project management, with strong ServiceNow knowledge.
The predicted salary is between 60000 - 84000 £ per year.
Computacenter is seeking a Senior Business Analyst / Functional Consultant to join their Group Information Services team in Hatfield, UK. The role involves analyzing enhancement requests, leading workshops, and ensuring solutions are aligned with industry best practices.
Candidates should have over 7 years of experience in business analysis or project management, preferably within IT Service Management, with strong knowledge of ServiceNow applications. This position offers autonomy and the opportunity to drive impactful change within a dynamic team environment.
Senior ServiceNow Functional Consultant | ITSM & PM Lead employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Functional Consultant | ITSM & PM Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow knowledge. Make sure you can discuss how you've used it in past projects and how you can leverage it to drive change in a new role.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you've led workshops or driven projects. This will demonstrate your ability to take charge and make an impact.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can give you a better chance of standing out. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior ServiceNow Functional Consultant | ITSM & PM Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior ServiceNow Functional Consultant. Highlight your experience in IT Service Management and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven change in previous positions, especially in relation to ServiceNow applications.
Showcase Your Experience: With over 7 years of experience required, make sure to showcase your background in business analysis or project management clearly. We love seeing how you've tackled challenges and implemented solutions that align with industry best practices.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Computacenter
✨Know Your ServiceNow Inside Out
Make sure you brush up on your knowledge of ServiceNow applications. Be ready to discuss specific features and functionalities, as well as how you've used them in past projects. This will show that you’re not just familiar with the platform but can also leverage it effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems or lead workshops. Think of examples from your previous experience where you successfully analysed enhancement requests or implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Skills
Since this role involves leading workshops and driving change, be prepared to discuss your leadership style. Share examples of how you've motivated teams or influenced stakeholders in past projects. Highlight your ability to work autonomously while still being a team player.
✨Align with Industry Best Practices
Familiarise yourself with current industry best practices in IT Service Management. Be ready to discuss how you’ve applied these in your previous roles and how you plan to implement them at Computacenter. This shows that you’re proactive and committed to continuous improvement.