Senior Developer

b Overview /b p In this role, you will design, develop and configure ServiceNow solutions within a Global ServiceNow Build team to deliver reliable IT infrastructure services. You will work in an ITIL-aligned environment to create standardized, scalable applications that meet business needs while reducing risk and cost. You’ll collaborate with cross-functional teams in an Agile setting, driving value through robust, secure implementations. This is a hands-on, mentoring-capable position that shapes how services are delivered across customers and environments. /p b Responsibilities /b ul li Perform complex ServiceNow development and configuration to meet requirements /li li Design and enhance ServiceNow functionality ensuring robustness and security /li li Deliver new functionality and enhancements via configuration and development /li li Work in an Agile delivery team translating requirements into solutions /li li Collaborate with Operate and GIS teams to document and report progress /li li Follow Computacenter standards, security requirements and best practices /li li Contribute to standardized, repeatable ServiceNow solutions for multi-environment deployment /li li Investigate and resolve technical and business issues, owning them through resolution /li li Provide guidance and mentoring to less experienced colleagues /li li Act as a technical role model and adapt to changing priorities /li li Identify and report security events and risks per Information Security Policies /li /ul b Key requirements /b ul li 5+ years as ServiceNow Developer or Consultant on medium to large-scale platforms /li li Strong understanding of ServiceNow development and configuration best practices /li li Extensive experience in IT Service Management and ITIL principles /li li 3+ years with web and platform technologies (JavaScript, XML, JSON, HTML, CSS) /li li Hands-on experience developing and configuring ServiceNow solutions /li li Experience in a SaaS environment /li li Experience with Agile methodologies and collaborative delivery teams /li li Excellent communication with technical and non-technical stakeholders /li li Strong organisational, structured delivery approach /li li Ability to mentor others and provide technical guidance /li li Understanding of security principles in enterprise platforms /li li Desirable: ServiceNow FSM, Security Incident module, HR Service Management (HRSD) /li /ul ul li clear communication /li li ownership and accountability /li li mentoring and knowledge sharing /li li ServiceNow development and configuration /li li ITIL-aligned ITSM /li li JavaScript, XML, JSON, HTML, CSS /li /ul