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For Companies Location: UK - London, UK - Birmingham, UK - Milton Keynes, UK - Reading | Contract type: Standard | Business Unit: IT Consulting
Life on the team
An exciting opportunity to shape major transformation programmes for leading organisations, working within a growing ACM practice committed to excellence - where you’ll enjoy a supportive environment, the chance to mentor others, and a dynamic role that lets your expertise drive real, measurable business outcomes.
As a Senior Change Manager, you’ll lead end-to-end Adoption & Change Management engagements, shape change strategy, influence senior stakeholders, and ensure successful adoption of new ways of working. You will take ownership of delivering Adoption & Change Management (ACM) engagements—from shaping solutions in pre-sales through to driving successful adoption during delivery. This role sits within our ACM Centre of Excellence and plays a key part in evolving our methodology, tools, and internal capability.
What You’ll Do
- Lead the delivery of customer change programmes using Computacenter’s ACM methodology.
- Shape ACM solutions during pre-sales, supporting bids, proposals, and client workshops.
- Define change strategies, including impact assessments, stakeholder analysis, and readiness planning.
- Build and deliver communication, training, and engagement plans that drive user adoption.
- Act as a trusted advisor to senior stakeholders, driving alignment and managing resistance.
- Oversee the execution of change activities and coordinate cross-functional teams.
- Manage risks, track progress, and ensure the quality of all change deliverables.
- Coach and mentor colleagues, support internal training, and contribute to ACM best practice.
What You’ll need
- Extensive experience leading business or IT change initiatives within complex organisations.
- Proven success driving adoption and measurable benefits.
- Strong stakeholder engagement skills, confident working with senior leaders.
- Experience integrating change management into Agile and Waterfall delivery environments.
- Knowledge of change methodologies such as Prosci ADKAR.
- Excellent planning, communication, and problem-solving skills.
- A collaborative mindset, with a passion for coaching and capability building.
- Professional accreditation in Change Management is highly desirable.
- Ability to pass Security Clearance or have this in place already.
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it’s about people.
With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!
Senior Change Manager employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
We think you need these skills to ace Senior Change Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading change initiatives. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven adoption and delivered measurable benefits in previous roles. We love seeing real results!
Engage with Our Values: Take a moment to reflect on our company values and how they resonate with you. Mention them in your application to demonstrate that you’re not just a fit for the role, but also for our culture.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Computacenter
✨Know Your Change Management Methodologies
Familiarise yourself with change management methodologies like Prosci ADKAR, as well as the ACM methodology used by the company. Be ready to discuss how you've applied these in past roles and how they can be tailored to meet the needs of the organisation.
✨Prepare for Stakeholder Engagement
Since you'll be influencing senior stakeholders, think about your past experiences where you've successfully engaged with them. Prepare examples that showcase your ability to manage resistance and drive alignment, as this will demonstrate your capability in a key aspect of the role.
✨Showcase Your Coaching Skills
As a Senior Change Manager, mentoring others is part of the job. Be prepared to discuss your coaching style and provide examples of how you've supported colleagues in their development. This will highlight your collaborative mindset and passion for capability building.
✨Demonstrate Your Problem-Solving Abilities
Change initiatives often come with unexpected challenges. Think of specific instances where you've navigated complex problems in previous projects. Articulating these experiences will show your planning and problem-solving skills, which are crucial for this role.
