At a Glance
- Tasks: Provide top-notch IT support and manage incidents in a dynamic remote environment.
- Company: Join Computacenter, a leader in IT services with a focus on collaboration.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Flexible shifts and a chance to work with a supportive team.
- Why this job: Make a difference by solving real tech issues and supporting customers effectively.
- Qualifications: Must have Security Clearance and experience in IT support roles.
The predicted salary is between 30000 - 40000 £ per year.
Computacenter is seeking a Security Cleared (Minimum SC) First Line/Second Line Analyst for the Remote Service Desk Support team operating on a 24/7, 12-hour shift pattern. Hybrid working—3-5 days a week in the Derby office—will apply, with responsibilities spanning incident investigation, problem documentation and technical coaching.
You will manage incidents, maintain knowledge, and ensure SLA adherence while collaborating with colleagues and customers to deliver effective service delivery.
Security-Cleared 2nd Line IT Support Analyst - Remote employer: Computacenter
As a Senior Consultant at our company, you'll be part of a dynamic team that values innovation and collaboration, working in a vibrant location that fosters creativity and professional growth. We offer competitive benefits, a supportive work culture that encourages continuous learning, and unique opportunities to lead impactful projects in the cloud technology space. Join us to not only advance your career but also to make a meaningful contribution to cutting-edge solutions in enterprise private cloud platforms.
