Test Manager - Hybrid in Nottingham

Location: UK - Nottingham | Job-ID: 220017 | Contract type: Standard | Business Unit: Information TechnologyLife on the teamNottingham based - full-time on-siteTest Management - Portfolio Test ManagerMust be SC Cleared, or willingness to undertakeA new and exciting opportunity has arisen for a Test Manager to join the Test & Validation Management Team (TVM).The objective of the team is to protect the customers’ IT environments from any adverse impact of releases introduced into these environments (e.g. monthly Microsoft security patching). This is done by performing testing of the in-scope applications and services. TVM manages the entire test lifecycle, from reviewing requirements, through planning, test execution and defect management, to making a recommendation for the release under test.What you’ll doTest Portfolio management and planning - 40%Responsible for managing the overall Test Portfolio within Group Managed Services Test & Validation functionResponsible for validating and responding to project request submissions, providing resource and cost estimatesEnsure the Test Portfolio is managed according to agreed SLAs/KPIs and that assigned resources are adhering to standard processesTrack BAU/TRS cost management & control ensuring the Test Portfolio is profitableReview and approve programme and project artefacts relating to Test Management across the portfolioProvide a point of escalation for projects and programmes under managementParticipate in monthly Test Governance meetings, ensuring that Project, Programme and Portfolio management is in line with agreed best practice approachProvide detailed cost models for Managed Service bids as part of Pre-Sales effortsSupport sales team with technical implementation knowledge and experienceCreate and maintain associated process / procedure / control documentationTechnical Escalation point for Test Managed Service - 20%Act as the technical escalation point for all Test Managed Service Business As Usual activitiesProvide technical expertise and guidance to BAU testing team across all aspects of the test delivery modelWork with internal and external stakeholders to agree and action appropriate solutionsWindows 10 Evergreen Test Management Subject Matter Expert - 20%Provide thought leadership in Testing for the Windows 10 Evergreen service offeringEnsure that Testing is continually improved through increased use of automationLook to broaden scope of testing within both internal and customer model office environmentsWork closely with group-wide Windows 10 SMEs to shape future direction of the Windows 10 Evergreen offeringStrategy and Service Development - 20%Contribute towards the longer term Testing strategy, collaborating with 3rd party suppliers and customersWork with Service Line Owner / Head of test on strategies to expand and grow the portfolio· Contribute towards continual service improvement best practicesWhat you’ll needKnowledge of good Test artefact creation (Test strategies, test planning, test reporting).Good team planning and communication skillsAbility to present ideas and communicate well across technical teams, customers and managementUse of Test Management tools such as HP QLM, Jira, SpiraTeams or equivalentsKnowledge or experience using system tools used during testing. Software delivery tools (Workspace One, SCCM, Azure), Policy tools (e.g. Active Directory and Group policy, Workspace One policy UEM)ISTQB or equivalent testing experience and qualifications.About usWe are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments.