Overview
In this role you support the Licence Manager to deliver Software Licence Management services, focusing on accurate data, records and reports. You will work with cross-functional teams to ensure compliance, renewals and efficient licence usage. You’ll handle data collection and validation, using tooling to benchmark positions and identify cost-saving opportunities. The role sits in a collaborative team that values accuracy, curiosity and continuous improvement, with a requirement to obtain security clearance if not already held.
Responsibilities
- Support the Licence Manager in day-to-day delivery of licence management services
- Maintain accurate licence, entitlement, contract, application and renewal records
- Collect, validate and reconcile inventory, discovery, usage, purchase and entitlement data
- Use Snow Software or equivalent tools for licence positions, compliance checks, metering, reharvesting and optimisation
- Produce reports, dashboards, data extracts and evidence for service reviews, renewals and audits
- Identify unused software and opportunities to improve licence utilisation and reduce costs
- Respond to routine customer and internal queries, escalating complex issues appropriately
- Collaborate with service, customer, procurement, tooling and reporting teams to deliver dependable service
Key requirements
- Experience in Software Licence Management, software licensing, IT service operations or related analytical role
- Working knowledge of software licensing concepts; exposure to Microsoft, IBM, Oracle, Adobe or Veritas beneficial
- Confidence with data, spreadsheets, reporting or licence-management tools and strong attention to detail
- Understanding of discovery, inventory, entitlements, reconciliation, software usage and reharvesting
- Organised, customer-focused approach, with clear communication and issue escalation confidence
- Ability to take ownership of analysis while working in a team
- attention to detail
- customer focus
- clear communication
- Software Licence Management
- licensing concepts
- Snow Software
Software Licence Analyst in Nottingham employer: Computacenter
At Computacenter, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and mentorship programs, ensuring that you can advance your career while working on cutting-edge Microsoft 365 solutions in the vibrant UK market. Join us to be part of a team that values your contributions and encourages meaningful relationships with clients and colleagues alike.
