Computacenter in Nottingham seeks a First Line Analyst with Security Cleared (SC) to join a brand-new team. You will handle incident investigation, request fulfilment, and provide technical coaching while maintaining service standards.
You will manage incidents and knowledge management, work with colleagues and customers, support Windows 11 and M365, and assist remote workers via VPN. This role requires strong customer service and collaborative skills in a dynamic support environment.
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First-Line IT Support Analyst β Windows 11, M365, VPN in Nottingham employer: Computacenter
At Computacenter, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and mentorship programs, ensuring that you can advance your career while working on cutting-edge Microsoft 365 solutions in the vibrant UK market. Join us to be part of a team that values your contributions and encourages meaningful relationships with clients and colleagues alike.