At a Glance
- Tasks: Manage key contracts, ensuring compliance and profitability while resolving disputes.
- Company: Join a leading tech firm with a focus on legal and compliance excellence.
- Benefits: Competitive salary, professional development, and opportunities for travel.
- Other info: Collaborative culture with excellent career growth potential.
- Why this job: Be a trusted advisor, making impactful decisions in a dynamic environment.
- Qualifications: Experience in contract management and strong communication skills required.
The predicted salary is between 50000 - 65000 € per year.
Placed within our contract management team (as part of our group legal and compliance function), a Contract Manager will be responsible for the in-life contract management of one or more key accounts for Computacenter; ensuring any change to service requirements, service levels, charges, and other contractual parameters are managed effectively to mitigate risk, and to maintain / grow account profitability.
Working as a Contract Manager you will be involved in matters of contract interpretation, assurance of project contracting and will be seen as a trusted advisor, working in collaboration with the Service & Account Management functions. In this capacity a Contract Manager will become heavily involved in managing and handling disputes and negotiations, with the intent of ensuring a positive outcome for Computacenter.
You will need to bring problem solving skills, knowledge of contracts and the ability to draft and review contractual terms, knowledge of IT services and proven relevant experience in previous roles to succeed in this role. Contract Managers are a key conduit for the Service and Account Management teams into the legal function and are therefore also client facing, and there will be a requirement for travel as a result (which is client dependent).
What you’ll do
- Create and maintain relevant contractual and commercial control documentation (e.g. Contract Calendar; Change Control Log, W@R Register etc); with the assistance of the assigned Legal Adviser as appropriate.
- Obligations Management: tracking of key customer and supplier obligations required to be fulfilled.
- Ensure Charging, Relief and Change Control and other key contract and commercial mechanisms are operated in accordance with the contract and the Change Policy.
- Draft Complex CCNs and other ancillary contract documentation such as updated conformed contracts and Financial Models as required by the terms of the Contract.
- Act as the principal contact for sales and operational teams on contract issues and single point of contact for escalation to legal advisers.
- Act as a trusted adviser to sales and operational teams to assist in delivering contractual obligations and to assist in identifying commercial and contractual solutions to in life issues.
- Interface with Customers and internal departments to understand Contract Change / and additional service requirements and negotiate certain contract terms.
- Liaise with and escalate to relevant Group area for policy queries and act as a subject matter expert in managing the contract in accordance with appropriate Company Policies e.g. Commercial Policy.
- Implementation of best practice regarding Deal Risk: i.e. pro‑active monitoring of key risks identified at bid stage and ensuring risks are identified, tracked and reviewed on a regular basis by the Account Team.
- Provide accurate feedback with assigned Legal Adviser to pre‑sales functions regarding deviation from modelled solutions and issues in contract operation.
What you’ll need
- Proven experience managing large and complex contracts.
- Good standard of drafting capability.
- Ability to work within senior teams and advise and elevate as appropriate.
- Ability to understand and manage complex risks and issues.
- Good communication skills and ability to operate across different levels of management and senior management.
- Understanding of managed service commercials including P&L, Balance Sheet and associated internal finance systems.
- Excellent Project Management and planning skills on major contract negotiation.
- Experience of dispute resolution.
- “Can do” attitude to problem solving within team dynamic.
- Work closely and collaboratively with the assigned legal adviser.
Contract Manager in Milton Keynes employer: Computacenter
At Computacenter, we pride ourselves on being an exceptional employer that fosters a collaborative and dynamic work culture. As a Contract Manager, you will benefit from extensive professional development opportunities, a supportive team environment, and the chance to engage with key clients, all while working in a vibrant location that encourages innovation and growth. Our commitment to employee well-being and career advancement makes us a standout choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Contract Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your contract management knowledge. Be ready to discuss your experience with complex contracts and how you've handled disputes in the past. Show us that you can think on your feet and solve problems like a champ!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. When you find a role that excites you, apply through our website to ensure your application gets the attention it deserves!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’d be the perfect fit for the Contract Manager position.
We think you need these skills to ace Contract Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience with contract management, problem-solving skills, and any relevant IT services knowledge. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that demonstrate your ability to manage contracts and handle disputes effectively. Let us know why you want to join StudySmarter!
Showcase Your Communication Skills:As a Contract Manager, communication is key. In your application, make sure to showcase your ability to communicate across different levels of management. We love candidates who can articulate their thoughts clearly and confidently!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Computacenter
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the types of contracts you'll be managing. Brush up on key terms and concepts related to contract management, especially those mentioned in the job description. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as disputes or changes in service requirements. Think of examples from your past experience where you've successfully navigated similar challenges. This will showcase your problem-solving skills and ability to manage complex issues effectively.
✨Showcase Your Communication Skills
As a Contract Manager, you'll need to liaise with various teams and clients. During the interview, practice articulating your thoughts clearly and confidently. Use examples that highlight your ability to communicate complex contractual terms in an understandable way, which is crucial for building trust with stakeholders.
✨Demonstrate Your Collaborative Spirit
Collaboration is key in this role, so be prepared to discuss how you've worked with legal advisers, sales, and operational teams in the past. Highlight instances where your teamwork led to successful outcomes, showing that you can be a trusted advisor and work well within a team dynamic.
