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For Companies At a Glance
- Tasks: Lead global transformation projects and ensure smooth service transitions.
- Company: Join a leading IT services organisation with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and professional growth.
- Why this job: Shape the future of IT services and make a real impact globally.
- Qualifications: Proven leadership in IT transitions and strong stakeholder management skills.
- Other info: Dynamic role with opportunities for international travel and collaboration.
The predicted salary is between 72000 - 108000 £ per year.
Computacenter is seeking a Senior transformation leader to assume executive responsibility for Transition & Transformation (T&T) within our global Group Managed Services organisation. Reporting directly to the Managing Director Group Managed Services (GMS), this role shapes and governs some of the most critical service transitions across Europe and beyond, with a major focus on Device Lifecycle Management and complex multi-tower programmes.
As Divisional Director T&T, you will lead a Global organisation of Programme Managers, Portfolio Leaders, and Program Execution teams delivering a broad variety of concurrent transition and transformation projects and programmes. You will own the T&T governance framework, assure execution quality, and provide clear direction, transparency, and executive escalations management across all major customer transitions.
You will work hand-in-hand with Operations, Internal IT, Service Design, Commercial teams, and regional delivery teams to ensure predictable, stable, and scalable service go-lives. The role is highly visible and central to GMS' ability to deliver major strategic commitments to our customers.
What you'll do
- Lead a global T&T organisation and drive capability development across leadership layers.
- Provide executive oversight and assurance for complex transitions in End User Services, Network, and core infrastructure projects and programmes.
- Own and enforce delivery governance, standards, and quality controls.
- Ensure operational readiness and smooth handover into BAU.
- Drive cross-functional resolution of systemic blockers.
- Maintain strong customer and senior stakeholder relationships.
- Oversee financial performance, change control, and commercial alignment.
- Champion continuous improvement and contribute to the evolution of the GMS Operating Model.
What you'll need
- Significant leadership experience managing complex IT transitions or transformation delivery is a must.
- Proven success operating at executive level in a global IT services organisation.
- Strong understanding of enterprise operations, tooling ecosystems, field and remote services, and supply chain.
- Excellent stakeholder management and executive communication skills.
- Experience stabilising challenged programmes and delivering predictability under pressure.
- Strong commercial and financial acumen.
- A collaborative, accountable, and delivery-oriented leadership style.
- Ability to travel internationally on a regular basis.
Divisional Director, Transition & Transformation in London employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Director, Transition & Transformation in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. We want you to walk in feeling confident and ready to show how you can lead their T&T initiatives.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role of Divisional Director. We suggest rehearsing with a friend or in front of a mirror until it feels natural.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We believe showing appreciation can set you apart from other candidates.
We think you need these skills to ace Divisional Director, Transition & Transformation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Divisional Director role. Highlight your leadership experience in managing complex IT transitions and transformation delivery, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for the role. Share specific examples of how you've driven capability development and overseen complex transitions in your previous roles.
Showcase Stakeholder Management Skills: We want to see your excellent stakeholder management and executive communication skills. Include instances where you've maintained strong relationships with customers and senior stakeholders, as this is crucial for the position.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our global T&T organisation.
How to prepare for a job interview at Computacenter
✨Know Your Stuff
Make sure you thoroughly understand the role of Divisional Director for Transition & Transformation. Familiarise yourself with Computacenter's services, especially around Device Lifecycle Management and multi-tower programmes. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Leadership Experience
Prepare to discuss specific examples of your leadership in managing complex IT transitions. Highlight your successes and how you've navigated challenges, as this role demands significant leadership experience. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Demonstrate your stakeholder management skills by preparing to talk about how you've built and maintained relationships with senior stakeholders in previous roles. Be ready to share strategies you've used to ensure clear communication and alignment on project goals.
✨Emphasise Continuous Improvement
Computacenter values continuous improvement, so come prepared with ideas on how you can contribute to evolving their GMS Operating Model. Think about past experiences where you've driven improvements and be ready to discuss how you can apply those lessons in this new role.
