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For Companies At a Glance
- Tasks: Lead delivery of IT services and drive performance for customer satisfaction.
- Company: Join Computacenter, a leader in Group Managed Services.
- Benefits: Competitive salary, career growth, and dynamic work environment.
- Why this job: Make a real impact by leading teams and driving service excellence.
- Qualifications: Experience in IT service delivery and strong leadership skills.
- Other info: Opportunity to work in a collaborative and innovative culture.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Delivery Sector Director role at Computacenter. We’re excited to announce that we are now looking to hire a Delivery Sector Director for our thriving Group Managed Services (GMS) organisation within Computacenter.
As a Delivery Sector Director (In‑Life), you’ll be accountable for leading the delivery of contracted Run Services for a portfolio of accounts aligned to a sector. You’ll contribute to the functional strategy while establishing sector‑specific objectives and goals. You’ll create leadership and followership by leading and managing teams of people, both directly and through matrix management, and will develop and motivate teams to ensure the delivery of both functional and business targets. You’ll implement and operate an effective governance model to ensure that services are delivered to satisfy both the customer’s and Computacenter’s required outcomes, including, but not limited to, service levels, customer satisfaction, and financial targets, as well as driving positive change in pursuit of service excellence.
What you’ll do
- Delivery Leadership: Lead the delivery of the contracted scope of IT services (Run Services) for your sector to achieve the compliancy targets and requirements associated with contracted service levels, contractual obligations, and service outcomes. Lead and drive the performance of internal and third‑party delivery teams against agreed standards, service levels, and policies in support of the above, ensuring optimised customer satisfaction.
- Change Delivery Management: Support our Group Services colleagues during the delivery of Change Services (projects, programmes, and professional services engagements) through matrix leadership relevant to Group Delivery Services. Work alongside and support our Sales colleagues in this matrix leadership role to achieve contracted outcomes for both the customer and Computacenter.
- Business Leadership: In
Delivery Sector Director in London employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Sector Director in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Delivery Sector Director role. Highlight your leadership skills and how you've driven change in previous positions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Delivery Sector Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Sector Director role. Highlight your experience in leading delivery teams and managing service outcomes, as these are key aspects of the job. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven performance and customer satisfaction in previous positions. We love a good story!
Showcase Your Leadership Skills: As a Delivery Sector Director, leadership is crucial. In your application, make sure to highlight your experience in managing teams and driving change. We’re looking for someone who can inspire and motivate others, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Computacenter
✨Know Your Delivery Sector Inside Out
Before the interview, dive deep into the specifics of the delivery sector. Understand the key challenges and trends that Computacenter faces in this area. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Delivery Sector Director, leadership is crucial. Prepare examples from your past experiences where you've successfully led teams or projects. Be ready to discuss how you motivate and develop your team to achieve business targets, as this will demonstrate your capability to drive performance.
✨Understand Governance Models
Familiarise yourself with effective governance models relevant to service delivery. Be prepared to discuss how you would implement these models at Computacenter to ensure compliance with service levels and customer satisfaction. This shows that you’re proactive and have a strategic mindset.
✨Prepare for Change Management Questions
Change delivery management is a key part of the role. Think about your experiences managing change and how you’ve supported teams through transitions. Be ready to share specific examples that highlight your ability to lead during times of change and ensure successful outcomes.
