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For Companies At a Glance
- Tasks: Lead teams to manage service delivery and drive improvements for customer satisfaction.
- Company: A leading technology services provider with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real impact by overseeing IT service delivery and driving change.
- Qualifications: Strong knowledge of IT Service Management and ITIL certifications required.
- Other info: Opportunity to work in a collaborative environment focused on success.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology services provider is seeking a Delivery Lead to oversee service and change delivery across accounts in the UK. The role involves leading teams, managing service delivery, and ensuring customer satisfaction while driving improvements.
Candidates should have strong knowledge of IT Service Management and ITIL certifications, along with the ability to handle financial management and deliver compelling presentations. This position supports both the organization and customer success.
Delivery Lead – IT Service Delivery & Change (UK) in London employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Lead – IT Service Delivery & Change (UK) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service delivery space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your IT Service Management knowledge and any ITIL certifications you have. Be ready to share examples of how you've improved service delivery in past roles.
✨Tip Number 3
Prepare for interviews by practising your presentation skills. As a Delivery Lead, you'll need to communicate effectively. Run through common interview questions and think about how you can demonstrate your ability to manage teams and drive customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Delivery Lead – IT Service Delivery & Change (UK) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Management and any relevant ITIL certifications. We want to see how your skills align with the role of Delivery Lead, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Delivery Lead position. Share specific examples of how you've led teams and improved service delivery in the past.
Showcase Your Presentation Skills: Since delivering compelling presentations is key for this role, consider including a brief mention of your presentation experience in your application. We love seeing candidates who can communicate effectively and engage their audience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Let’s get started on this journey together!
How to prepare for a job interview at Computacenter
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied IT Service Management principles in past roles, and think of specific examples where you've driven improvements in service delivery.
✨Showcase Your Leadership Skills
As a Delivery Lead, you'll be managing teams, so it's crucial to demonstrate your leadership abilities. Prepare anecdotes that highlight your experience in leading teams, resolving conflicts, and ensuring customer satisfaction. This will show them you're the right fit for the role.
✨Financial Management Know-How
Since financial management is part of the role, be prepared to discuss your experience with budgeting and cost control. Bring examples of how you've managed finances in previous projects, and be ready to explain how you can contribute to the organisation's financial success.
✨Nail Your Presentation Skills
You'll likely need to deliver compelling presentations, so practice your presentation skills ahead of time. Think about how you can clearly communicate complex information and engage your audience. Consider preparing a mini-presentation on a relevant topic to showcase your skills during the interview.
