Location: UK - Mobile England | Job-ID: | Contract type: Standard | Business Unit: Sales & Pre-Sales & AlliancesLife on the team Managed Services Sales is a specialist function focused on securing and growing Computacenter's services revenue and contract base. Our Customer Solutions Architects work across industries and the services portfolio, bringing the customer's perspective into campaign strategy and connecting business goals with market direction and Computacenter's strengths. This is a senior, customer-facing and service-led role. You will work alongside opportunity owners to shape complex campaigns early, set an integrated solution direction and make sure the proposition is differentiated, commercially viable and deliverable. Detailed technical design remains with the relevant specialists, while you provide the strategic context, customer narrative and alignment across workstreams. If you combine broad technology credibility with a strong understanding of Managed Services, commercial judgement and the confidence to influence senior stakeholders, this is an opportunity to help customers turn complexity into a clear and credible way forward. What you'll do Engage early in new business, renewal, complex growth and service-extension opportunities, before solution decisions are fixed. Work with the opportunity owner to strengthen qualification, shape campaign strategy and set the overall service-led solution direction. Understand each customer's priorities, operating environment, desired outcomes and constraints, then translate them into a coherent and differentiated proposition. Own the strategic solution narrative, helping customers connect their current environment to a credible future service model and understand the transformation, transition and organisational implications. Act as a trusted senior advisor, articulating Managed Services strategy, vision and value to executive and C-suite stakeholders. Guide customers and internal teams through complex choices using clear, outcome-focused communication and relevant thought leadership. Bring together Technology Sourcing, Professional Services and Managed Services into an integrated campaign and solution strategy. Work across Workplace, Applications and Data, Cloud and Data Centre, Networking and Security, engaging specialists for detailed expertise at the right time. Provide senior solution governance, challenge assumptions and keep domain, service, commercial and delivery workstreams aligned to agreed customer outcomes. Identify and communicate material commitments, risks, dependencies and commercial exposure early, escalating divergence through the appropriate governance. Support effective knowledge
Customer Solutions Architect - Managed Services in London employer: Computacenter
At Computacenter, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and mentorship programs, ensuring that you can advance your career while working on cutting-edge Microsoft 365 solutions in the vibrant UK market. Join us to be part of a team that values your contributions and encourages meaningful relationships with clients and colleagues alike.
