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- Tasks: Install and connect IT hardware at customer sites while providing excellent service.
- Company: Join Computacenter, a leading IT solutions provider known for its supportive team culture.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and hands-on experience.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Perfect for those who love practical work and problem-solving in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: London & Surrounding
Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
Life on the team. At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you're setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly. You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do:
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need:
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Installation Technician employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Technician
✨Tip Number 1
Familiarise yourself with the specific hardware and software that Computacenter uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with clients directly, showcasing your ability to communicate effectively and handle queries will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of examples from past experiences where you've successfully tackled technical issues or provided support, as this is crucial for the Installation Technician role.
✨Tip Number 4
Network with current or former employees of Computacenter. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Installation Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Installation Technician role at Computacenter. Understand the key responsibilities and required skills, such as IT literacy and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise any previous roles involving hardware installation, customer service, or teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you would be a great fit for Computacenter. Mention specific experiences that demonstrate your problem-solving abilities and attention to detail.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Computacenter
✨Show Your Practical Skills
As an Installation Technician, you'll be working with hardware and networks. Be prepared to discuss your hands-on experience with installing and configuring IT equipment. If you have examples from previous roles or projects, share them to demonstrate your practical skills.
✨Emphasise Teamwork
This role involves being part of a supportive team. Highlight your ability to work collaboratively and how you've contributed to team success in the past. Mention any experiences where you helped colleagues or worked together to solve problems.
✨Demonstrate Attention to Detail
The job requires precision in following instructions and maintaining records. Prepare to discuss how you ensure accuracy in your work, whether it's through double-checking installations or keeping detailed logs of your activities.
✨Prepare for Customer Service Scenarios
Excellent customer service is key in this role. Think of examples where you've provided great service, resolved issues, or communicated effectively with clients. Be ready to explain how you would handle different customer interactions during the interview.
