Manager 2 in Hatfield

Location: UK - Hatfield | Job-ID: 218887 | Contract type: Standard | Business Unit: Information Technology

Life on the team

You’ll join the SAP Product Management team within GIS, where we are responsible for the strategy, development and ongoing performance of key SAP platforms that support core business services. This role focuses on SAP HR and works closely with business stakeholders, technical teams and partners to ensure the platform continues to meet current needs while supporting future priorities. It’s a varied role with a strong mix of product ownership, stakeholder engagement, governance and delivery oversight.

What you’ll do

• Own the strategy, roadmap and ongoing development of the SAP HR product landscape.
• Work with stakeholders across Technology Office, GIS and the wider business to identify priorities and shape future platform direction.
• Develop and maintain a multi-year roadmap for deployment, adoption and service evolution.
• Define and maintain standards, policies and procedures for the design, build, test, implementation and use of SAP HR solutions.
• Lead the delivery of investments, initiatives and continuous improvements, ensuring they meet agreed time, cost and quality expectations.
• Drive product planning activities including backlog prioritisation, user stories, EPICs and delivery coordination.
• Oversee solution design, build, testing, implementation and transition into production.
• Ensure services operate effectively, with a focus on resilience, performance, service levels and value for money.
• Manage third-party providers and support strong operational governance across the service.
• Provide leadership to teams and partners, helping to build capability, alignment and delivery focus.

What you’ll need

• Strong SAP HR platform knowledge and an understanding of product ownership within an enterprise environment.
• Experience developing product strategy, roadmaps and service improvements.
• Knowledge of delivery and service frameworks such as ITIL, SAFe and DevSecOps.
• Ability to balance multiple stakeholder priorities and translate business needs into practical outcomes.
• Strong project and delivery management skills, with the ability to manage multiple initiatives at the same time.
• Excellent facilitation, communication and stakeholder engagement skills.
• Experience working in customer- and user-facing environments, including presenting, influencing and managing competing priorities.
• A collaborative leadership style with the ability to support teams across a matrix organisation.
• Strong organisational skills, problem-solving ability and a focus on service excellence.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!