At a Glance
- Tasks: Support and manage Azure environments for enterprise customers, ensuring high performance and reliability.
- Company: Join a dynamic cloud team at a leading tech company.
- Benefits: Competitive salary, additional compensation for on-call support, and opportunities for professional growth.
- Why this job: Make a real impact in cloud technology while enhancing your skills in a collaborative environment.
- Qualifications: Hands-on experience with Azure services and strong problem-solving skills required.
- Other info: Work in a fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 45000 - 55000 £ per year.
An exciting opportunity has arisen for an experienced 3rd Line Support Engineer to join our Cloud Team. The successful candidate will work within an experienced team, ensuring that our cloud support services for large enterprise customers align with agreed SLAs and KPIs. Hatfield, Nottingham or Milton Keynes (full-time in office). Must be SC Cleared, or willingness to undertake.
We are seeking a 3rd Line Cloud Engineer to support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructure across compute, networking, storage and native cloud services. The successful candidate will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders.
Core Responsibilities:- Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues.
- Monitor and optimize Azure environments to ensure high availability, performance, and security.
- Troubleshoot and resolve build, deployment, and infrastructure issues.
- Ensure compliance with industry standards and best practices for security, scalability, and reliability.
- Create and maintain detailed documentation for processes, configurations, and procedures.
- Develop and maintain scripts for automation using PowerShell.
- Participate in on-call support outside business hours (additional compensation provided).
The analyst should be skilled in cloud management toolsets, including but not limited to:
- Hands-on experience managing Azure environments across multiple subscriptions and regions.
- Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces.
- Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways.
- Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager).
- Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults.
- Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations.
- Experience implementing private connectivity using Private Endpoints and Private DNS Zones.
- Exposure to Azure Kubernetes Service (AKS) and containerised workloads.
- Experience managing Azure ARC–enabled resources in hybrid environments.
- Proactive mindset focused on improving efficiency by reducing manual effort through automation.
- Ability to help drive continuous process improvements.
- Strong customer-facing and interpersonal skills.
- Ability to effectively communicate technical details to stakeholders.
- Experience in stakeholder engagement and cross-team collaboration.
- Previous exposure to Azure DevOps & Terraform (Repositories, Pipelines, YAML).
- Managing and optimizing CI/CD pipelines.
- Proficiency with Azure CLI, PowerShell, and automation scripting.
- Terraform Associate.
This role offers the opportunity to work within a dynamic team, contributing to the success of enterprise-level cloud projects while enhancing technical expertise in Cloud Technologies.
3rd Line Cloud Engineer (Azure) in Hatfield employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Cloud Engineer (Azure) in Hatfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the cloud engineering space, especially those who work with Azure. Attend meetups or webinars to get your name out there and show off your passion for cloud tech.
✨Tip Number 2
Prepare for interviews by brushing up on your Azure knowledge. Be ready to discuss your hands-on experience with Azure services and how you've tackled challenges in previous roles. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your automation skills! If you’ve developed scripts using PowerShell or worked with CI/CD pipelines, make sure to highlight these experiences. We love candidates who can streamline processes and improve efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our cloud projects.
We think you need these skills to ace 3rd Line Cloud Engineer (Azure) in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Cloud Engineer role. Highlight your hands-on experience with Azure and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Show Off Your Skills: In your application, don’t just list your skills—show us how you've used them! Whether it's troubleshooting Azure environments or automating processes with PowerShell, give us examples that demonstrate your expertise.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly. We can’t wait to hear from you!
How to prepare for a job interview at Computacenter
✨Know Your Azure Inside Out
Make sure you brush up on your Azure knowledge before the interview. Be ready to discuss your hands-on experience with Azure services, especially around networking, storage, and security. Prepare examples of how you've managed Azure environments and tackled any challenges you've faced.
✨Showcase Your Problem-Solving Skills
Since the role involves troubleshooting and root cause analysis, think of specific instances where you've resolved complex cloud-related issues. Be prepared to explain your thought process and the steps you took to diagnose and fix the problems.
✨Demonstrate Your Automation Know-How
Highlight your experience with automation tools like PowerShell and Terraform. Discuss any scripts you've developed to improve efficiency or reduce manual effort. If you have examples of CI/CD pipelines you've managed, be sure to mention those too!
✨Engage with Stakeholders
This role requires strong customer-facing skills, so be ready to talk about your experience in stakeholder engagement. Share examples of how you've effectively communicated technical details to non-technical stakeholders and collaborated with cross-functional teams.