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- Tasks: Lead and shape the resourcing partner strategy for Group Professional Services.
- Company: Join Computacenter, a leader in Cyber Security & IT services, committed to diversity and collaboration.
- Benefits: Enjoy a supportive culture, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving impactful partnerships across Europe.
- Qualifications: Experience in global partner management, strong negotiation skills, and strategic thinking required.
- Other info: Full-time role based in Reading, with a focus on building an international partner network.
The predicted salary is between 43200 - 72000 £ per year.
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Hiring Cyber Security & IT Professionals
Life on the team
At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions.
As we look to scale our Group Professional Services business, the role of Group Head of Resourcing Partnerships will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS).
Working as the Group Head of Resourcing Partnerships your role is pivotal in maximizing the value derived from your relationships with partners and agencies in the UK, France and Germany, as well as developing, managing, and providing access to a Professional Services international partner network in regions and territories outside of the core operating countries. You will be responsible for leading a team that builds and maintains strong, strategic and operational relationships with key partners, negotiating and managing high-value partner contracts, in addition to being both contractually and commercially accountable for all partners under GPS ownership. You will own and evolve the overall partnering strategy and offering to the business to drive profitable growth. Working collaboratively with the Resource Management team and other key stakeholders across GPS and the wider organisation, you will lead and manage a high-performing team, ensuring a cost-effective, transparent, and easily accessible partner network. You will provide expert support in partner selection and usage.
What you’ll do
Partner Management Operations and Planning
- Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers.
- Embed the use of our VMS tool to analyse and develop our partner eco-system to respond to market demand, define partnering direction, and agree the strategy and vision for where partner capabilities can deliver a competitive advantage.
- Work in collaboration with the Resource Management team to drive system and process improvements in the way we supply partner and agency delivered services.
Commercial Management
- Design and set the direction for partner commercial planning that drives competitive advantage, developing frameworks, leading negotiations on agreements and pricing strategies that keep us relevant and competitive in the market
- Manage, monitor and analyse partner spend and performance, including trends and direct activity to provide insight and support workforce planning activities
Contractual Management
- Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group
- Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained
- Manage the partner onboarding criteria and parameters and engage and agree GPS and Group Legal standards
Relationship Management
- Own and develop relationships with internal stakeholders within the GPS practice teams and the Country Units as well as senior leaders in our key strategic partners, ensuring service/business reviews are conducted on a regular basis and relationships are developed that drive our partners to favour Computacenter as a route to deliver services
- Develop the team’s ability to provide expert advice to sales and service management, in conjunction with the resource management business partners, on partner capabilities and offerings to ensure optimal resourcing options to service customer needs
- Maintain alignment and understanding of practices within GTS and GMS Partner Management functions and collaborate in the development of a single Partner eco-system for the organisation, with a particular focus on how we drive and develop an international partner network.
Team leadership and management
- Lead and manage the Group team members, including defining their roles and responsibilities, setting and agreeing targets and objectives, and managing their performance
- Define key success criteria for the team, and allocate resources, skills and capabilities to maximise performance
- Manage the team\’s P&L to ensure maximum return on investment of the team, and the value to the business
What you’ll need
- Partner/Supplier management on a global scale, ideally within the Professional Services / IT services industry
- Excellent relationship management skills
- Commerciality with strong negotiation and contract management skills & experience
- Strategic thinker with a deep understanding of market dynamics and partner eco-systems
- Demonstrated ability to lead cross-functional teams and drive global initiatives.
- Excellent communication, business planning and analytical skills
- Proven track record of successfully leading, developing and inspiring others
- Experience of working at a strategic level to embed new processes and drive engagement
- Knowledge and experience of working with a Vendor Management System (such SAP Fieldglass)
- Knowledge and experience of working with and negotiating with Master Service Providers (MSPs)
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
General Business
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Industries
Information Technology & Services and IT Services and IT Consulting
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Group Head of Resourcing Partnerships employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Head of Resourcing Partnerships
✨Tip Number 1
Network with professionals in the IT services industry, especially those who have experience in partner management. Attend industry events or webinars to connect with potential contacts who might provide insights or referrals for the Group Head of Resourcing Partnerships role.
✨Tip Number 2
Familiarise yourself with Computacenter's values and culture, particularly their emphasis on diversity and collaboration. Tailor your conversations and interactions to reflect these values, demonstrating how you can contribute to their mission.
✨Tip Number 3
Research the current trends in partner management and vendor relationships within the IT services sector. Being knowledgeable about market dynamics will help you engage in meaningful discussions during interviews and showcase your strategic thinking.
✨Tip Number 4
Prepare to discuss your experience with Vendor Management Systems (VMS) and Master Service Providers (MSPs). Highlight specific examples of how you've successfully negotiated contracts or managed partnerships to drive business growth.
We think you need these skills to ace Group Head of Resourcing Partnerships
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in partner management and strategic roles. Use keywords from the job description to demonstrate that you meet the specific requirements for the Group Head of Resourcing Partnerships position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Computacenter's values, particularly around diversity and collaboration. Explain how your experience aligns with their goals and how you can contribute to their success in the role.
Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of past achievements in managing partnerships or leading teams. Quantify your successes where possible, such as percentage increases in efficiency or revenue growth.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Computacenter
✨Understand the Company Culture
Before your interview, take some time to research Computacenter's culture, especially their emphasis on diversity, inclusivity, and collaboration. Be prepared to discuss how your values align with theirs and provide examples of how you've fostered similar environments in your previous roles.
✨Showcase Your Strategic Thinking
As a Group Head of Resourcing Partnerships, strategic thinking is crucial. Prepare to discuss your experience in developing and implementing partner strategies. Use specific examples to illustrate how you've successfully navigated market dynamics and built effective partner ecosystems.
✨Highlight Relationship Management Skills
Strong relationship management is key for this role. Be ready to share stories about how you've built and maintained relationships with stakeholders and partners. Emphasise your ability to conduct service reviews and how these have positively impacted business outcomes.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation in this position, think of past experiences where you successfully negotiated contracts or agreements. Be prepared to discuss your approach, the challenges you faced, and the results achieved, showcasing your commercial acumen.
