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For Companies At a Glance
- Tasks: Manage resource requests and build effective teams to meet customer needs.
- Company: Join Computacenter UK, a diverse and inclusive tech company.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be a key player in transforming resource management and driving success.
- Qualifications: Experience in resource management or IT recruitment and strong relationship skills.
- Other info: Dynamic environment with a focus on innovation and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Life on the team
At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long‑term sustainability in all our decisions.
As we look to scale our Group Professional Services business, this new position Resourcing Business Partner will play a key role in the transformation and governance of our GPS Resource Management (RM) function. This role will partner with the UK business, using Resource Management best practice to capture demand and deliver resourcing solutions that source the right skills, from the right delivery channel, at the right time to meet and exceed the requirements of our customers and deliver the right commercial outcomes for GPS.
What you’ll do
- Resource Management Operations
- Evaluate and triage resource requests at pace, making informed decisions to route demand through the most effective delivery model and shape actionable resourcing plans.
- Utilise a range of delivery models (including onshore, offshore, nearshore, contractors and External Partners) to build teams that meet the (often complex and fast changing) needs of our customers and deliver the right commercial outcomes for the GPS business.
- You will own and manage supply vs. demand forecasting to optimise utilisation and minimise non‑productive time.
- You will support the design, development and governance of resource management processes to enable a responsive, agile resourcing service that drives operational excellence.
- Stakeholder Management
- You will build strong and trusted relationships with the Solution area Sales and Service Management team, collaborating effectively to deliver the best resourcing solutions for them and their customers.
- You will work closely with the GPS Practices teams (onshore and offshore) to understand the skills and capabilities that sit within the GPS business to ensure that resourcing decisions are made fairly and support the skills, aspirations and development of our people as well as driving high levels of utilisation.
- You will work closely with our team responsible for managing our network of external Partners, ensuring governance and best practice is deployed, in using our Partner network to augment our Professional Services capability.
- You will collaborate widely across the organisation to resolve resource conflicts and overcome internal barriers to accomplish GPS goals.
- Leadership
- You will be responsible for leading, coaching and developing a direct report(s).
- You will contribute to a continuous improvement and growth mindset culture, by seeking innovation, sharing knowledge and driving the professional development of yourself and your team.
- You will work closely with the GPS Resource Management and Partner Management team, working collaboratively with peers and colleagues to deliver a best‑in‑class resource management function to the GPS business.
- Data & Reporting
- You will oversee the maintenance of the Resourcing Management Scheduling tool, ensuring demand is captured and capacity is accurately reflected to support the fulfilment of demand.
- You will support with the provision and analysis of MI reporting, providing insight to leadership and contributing to strategic capability planning and future skills forecasting.
What you’ll need
- Background in Resource Management or IT Technical recruitment.
- Strong relationship management skills and experience of engaging and negotiating with senior stakeholders.
- Critical thinker with the ability to effectively problem solve at pace and find innovative ways to overcome complex business challenges.
- Strong commercial acumen and understanding of business drivers.
- Able to read situations and modify behaviour to build quality relationships.
- Ability to work in a highly adaptable and flexible way and to operate in an environment with a high level of ambiguity.
- Comfortable using data to drive insights and actions.
- High levels of resilience and agility.
Resource Manager in England employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially around diversity and collaboration, so we can show how we fit right in. Tailor our responses to highlight how we can contribute to their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more we practice, the more confident we’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. It shows our enthusiasm for the role and gives us another chance to reiterate why we’re the perfect fit.
We think you need these skills to ace Resource Manager in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resource Manager role. Highlight your experience in resource management and stakeholder engagement, as these are key aspects of the job. We want to see how your skills align with our values of collaboration and customer focus!
Showcase Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled complex challenges in the past. We love critical thinkers who can adapt and find innovative solutions, so let us know how you’ve done this in your previous roles!
Highlight Your Relationship Management Experience: Since building strong relationships is crucial for this role, make sure to emphasise your experience in engaging with senior stakeholders. Share specific instances where you’ve successfully negotiated or collaborated with others to achieve great outcomes.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Computacenter
✨Know Your Resource Management Basics
Make sure you brush up on the fundamentals of resource management and IT recruitment. Be ready to discuss how you would evaluate and triage resource requests, and think about examples from your past experience that demonstrate your ability to make informed decisions quickly.
✨Build Relationships Before the Interview
Since this role involves a lot of stakeholder management, try to connect with current employees or others in the industry before your interview. This will give you insights into the company culture and help you understand what it takes to build strong relationships within the team.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in resource management and how you overcame them. Highlight your critical thinking abilities and be ready to share innovative solutions you've implemented in previous roles.
✨Be Data-Driven
Familiarise yourself with data analysis as it relates to resource management. Be prepared to talk about how you've used data to drive insights and actions in your past roles, and think about how you can apply this to support demand forecasting and capacity planning at Computacenter.
