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- Tasks: Lead service delivery for a major public sector client and enhance customer satisfaction.
- Company: A top IT services provider in the UK with a focus on collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real difference in public sector services while working in a dynamic team.
- Qualifications: Proven IT Service Management experience and strong stakeholder engagement skills.
- Other info: Must have SC clearance or be eligible for it.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services provider in the UK is seeking a Customer Delivery Manager responsible for delivering services to a large public sector customer. The role requires proven IT Service Management expertise, strong stakeholder engagement, and an inclusive, collaborative approach to teamwork. Candidates must have SC clearance or be eligible for it.
Join a dynamic team where you'll contribute to the governance of service delivery and enhance customer satisfaction, ensuring services meet contractual performance targets.
Customer Delivery Lead - IT Services & Value Delivery employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Lead - IT Services & Value Delivery
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in IT services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to service delivery and think of examples from your experience that showcase your IT Service Management skills.
✨Tip Number 3
Showcase your stakeholder engagement skills during interviews. Be ready to discuss how you've successfully collaborated with teams and clients in the past to enhance customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team.
We think you need these skills to ace Customer Delivery Lead - IT Services & Value Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Delivery Lead role. Highlight your IT Service Management expertise and any relevant public sector experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your stakeholder engagement skills and collaborative approach. Tell us why you’re passionate about enhancing customer satisfaction in IT services.
Showcase Your SC Clearance: If you have SC clearance, make it prominent in your application. If not, mention your eligibility and readiness to obtain it. This is crucial for the role, so don’t leave it out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!
How to prepare for a job interview at Computacenter
✨Know Your IT Service Management Inside Out
Make sure you brush up on your IT Service Management knowledge. Be ready to discuss frameworks like ITIL and how you've applied them in previous roles. This will show that you understand the nuances of service delivery and can hit the ground running.
✨Engage Stakeholders Like a Pro
Prepare examples of how you've successfully engaged with stakeholders in the past. Think about specific situations where your communication skills made a difference. This will demonstrate your ability to build relationships and manage expectations effectively.
✨Show Off Your Teamwork Skills
Since the role emphasises collaboration, be ready to share stories about how you've worked within a team to achieve common goals. Highlight your inclusive approach and how you value diverse perspectives to enhance service delivery.
✨Understand the Public Sector Landscape
Familiarise yourself with the challenges and opportunities in the public sector. Being able to discuss current trends or issues will show that you're not just knowledgeable but also genuinely interested in the sector and its unique demands.
